Manage Communication to Add Value

Written by Robert F. Abbott

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You can also summarize. Rather than distributing selected bits of information, you can write an abstract that capturesrepparttar key data or ideas and reducesrepparttar 144959 load to manageable size for others. That's great added-value for senior managers who need overviews, rather than details. Many internal newsletters earn their keep by providing regular summaries of useful information. That information can come from outsiderepparttar 144960 organization or from within.

Third, there's other side ofrepparttar 144961 same coin, which involves expanding, rather than condensing, information.

One way to do this is by providing context. Consider, for example, any current issue that gets high profile treatment. Can you takerepparttar 144962 information you have, and then provide background that helps others make sense of it? You might bring in additional information that provides a brief history,repparttar 144963 current opportunities and threats, and some possible directions forrepparttar 144964 future, along with their implications.

You might also expand information by making connections to issues that don't seem to affect your organization. For example, suppose your factory serves onlyrepparttar 144965 domestic market, so globalization seems irrelevant for at leastrepparttar 144966 near future. But, what if you could explain how changes to tariffs would allow you to buy your raw materials at lower prices?

In summary, you can add value to existing information by turning it into business intelligence, condensing it, or expanding it. All approaches may userepparttar 144967 same material, but manage it differently, to satisfy different needs.

Robert F. Abbott writes and publishes Abbott's Communication Letter. Learn how you can use communication to help achieve your goals, by reading articles or subscribing to this ad-supported newsletter. An excellent resource for leaders and managers, at:

"You Can't Direct the Wind but You Can Adjust the Sails"

Written by Christophe Poizat

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It takes time to fully master allrepparttar different rules and principles of life,repparttar 144790 Great Pyramids of Giza were not built in a day after all. It is a visible sign reminding us all ofrepparttar 144791 astounding results that can be accomplished with vision, determination and persistence. This is exactlyrepparttar 144792 same behavior we want to apply in our ITSM practice if we are to get results ofrepparttar 144793 same magnitude.

What we have to do is studyrepparttar 144794 founding principles of success and get better at applying them effectively inrepparttar 144795 real world: onrepparttar 144796 IT battlefield. It's a fact: we need to get better at mastering ITSM strategies that lead to higher levels of success.

Regardless of our level of success, both individually and as a team,repparttar 144797 #1 critical success factor to accomplish this is determined by our ability to identify and processrepparttar 144798 information that will give usrepparttar 144799 leverage that we lack to reachrepparttar 144800 next step and thus enable greater success. The most efficient and fastest way to increase our success is throughrepparttar 144801 adoption of behavioral patterns that will create more and more success for us. It pretty much works like a snowball effect:repparttar 144802 first step is to get started torepparttar 144803 best of our knowledge and abilities. It can always be improved inrepparttar 144804 course of time. That decision is ours to make. No one else can make it for us! In my monthly newsletter, I discuss how it all works: how states of mind and behavioral patterns are intimately connected and how one does influencerepparttar 144805 other greatly, be it in a positive a negative way.

Christophe Poizat is a highly committed ICT professional with excellent communication skills developed over 20+ years on some of the largest and most challenging projects (Europe, USA, Australia). Visit and find a new source of inspiration to take your IT capabilities to another level.

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