Make Your Complaint Heard & Get Results!

Written by James H. Dimmitt


Continued from page 1

Keep a record ofrepparttar date, time and name of any person you speak with about your complaint. If they are unable to resolve your complaint immediately, ask when you can reasonably expect a follow-up phone call.

Thank You End your conversation by thanking them for their help. If you haverepparttar 101735 person’s name you are speaking with, address them by name, “thank you Angela”.

Whenrepparttar 101736 problem is resolved to your satisfaction, you may even want to write a simple thank you note. People who work in customer service appreciate this more than you may realize.

If you don’t haverepparttar 101737 time or patience to write a letter, here’s a great resource I found online: www.planetfeedback.com. You simply fill out a form on their site and they will compose a well-written letter you can then send torepparttar 101738 company. Better yet, they’ll even tell yourepparttar 101739 best person to send it to. And it’s free.

Use these steps “to your credit”repparttar 101740 next time you have a complaint, and you’ll have greater success and results.

Author: James H. Dimmitt. James is editor of "TO YOUR CREDIT", a weekly free newsletter. Subscribe to the newsletter by visiting http://www.yourfreecreditreportnow.com. He is also author of “Identity Theft - How to Avoid Becoming the Next Victim!” available at http://tinyurl.com/bc45


Ten Ways to Get the Most Out of an AA Meeting

Written by Anne Dibala, M.D., The Recovery Coach™


Continued from page 1

6. Have a bite to eat before you go if it’s a later meeting, and you would have to delay your lunch or dinner.

No reason to be distracted by hunger pangs

7. If you are a smoker and find it very difficult to go without a cigarette, you can make it easier by choosing a “smoking” meeting where, not surprisingly, smoking is allowed duringrepparttar meeting, ashtrays are provided, and you won’t go into a nicotine fit.

8. Try to arrive a few minutes beforerepparttar 101734 meeting is scheduled to start.

Most AA members are very friendly and glad to greet “new comers.” They’re there forrepparttar 101735 same reason –alcohol was a problem, and they want to stop and stay stopped.

9. Realize that you are not required to say anything at all at a meeting.

It’s all up to you to say as much or as little as you wish. You don’t even have to give your name if you don’t want to.

10. Just take it a day at a time, or five minutes at a time.

And allow yourself to enjoyrepparttar 101736 Fellowship.

©Anne Dibala, M.D., The Recovery Coach™, http://www.responsiblerecovery.com . Credentialed, experienced professionals who tailor programs to your personal needs, utilizing resources from the fields of coaching, mental health, wellness medicine, psychology, and addiction recovery. If you’re high-functioning, we want to help you reach your further goal. If you feel stuck, let us help you. HOPE + HELP + ACTION = RESULTS. Mailto:TheGrowthCoach@responsiblerecovery.com .


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