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Rigidity (unable to adapt or take on board feedback and learn) Poor relationships (alienating others) Daniel Goleman, who has pioneered much of information about Emotional Intelligence, categorises EI into four main headings: Self-Awareness, Self- Management, Relationship Management and Social Awareness. These are then subdivided into a total of 18 competencies, with each competency containing a number of checklist criteria. For example competencies within Self-Awareness are Emotional self- awareness, Accurate self assessment and Self-confidence. The checklist criteria under Emotional self-awareness being:
- Are attuned to their inner signals - Recognise how their feelings affect them and their job performance - Are attuned to their guiding values - Can often intuit best course of action because in a complex situation, they see bigger picture - Tend to be candid and authentic, speaking openly about their emotions or with conviction about their guiding vision
An effective business leader will display strengths from at least one of each of sub categories.
So a good starting point is to become more self-aware. This will mean that we can manage our emotions more effectively, learn to communicate more authentically, take ownership of what we think and say, develop empathy and respect difference. The end result is that we feel more empowered and knock-on effect of that can only be positive.
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KEYWORDS lean marketing,marketing lever,marketing,judo,lean laws,opm,opt,opn,multiple rewards,mistakes are gifts,leverage,lean marketing,80/20,80:20,80-20,80 20 rule
Perry Akasha Lonsdale is a businesswoman and psychotherapist with over 30 years experience that includes senior human resources, training, facilitation, consultancy, GP and corporate counselling, executive coaching and inspirational public speaking.