Enterprise level applications such as eCommerce, CRM, Content Management and Portals are now available for 100's of dollars setup, not 10's of thousands or 100's of thousands dollars. Combine this with low, fixed operational monthly hosting and support fees - effectively eliminating infrastructure, IT staff, software and bandwith expenses - and value statement becomes VERY strong for typical business owners.

Other advantages with Open Source applications: - Real time updates and upgrades. No more waiting for your vendor to release next version before bugs &/or security holes are patched. - Once a bug is identified and validated, Open Source community is quick to release a fix. - Open source means open and available code - unlike various proprietary systems, where source code is not available - application integration is now affordable and possible, even for small business.

www.cartika.ca Cartika IT Solutions for Business

The author of this delightful book, Lydia Ramsey, is a business etiquette expert with over thirty years of experience working with non-profits, corporations, colleges and universities. She is a frequently published author who presents workshops, seminars and keynotes on all aspects of business etiquette.

I recommend businesses buy this book in bulk and present one to every employee from frontline up to top management. In this ever changing world with so many consumer choices, bottom line is often affected by simple courtesies that can and should be afforded to customers. You need this book if you want your employees to succeed and your business to thrive. You can purchase Manners That Sell at http://www.MannersThatSell.com.

(c)2004, Davis Virtual Assistance. All rights in all media reserved. Permission for reprint granted to all venues so long as they are opt-in.