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Another key feature of
enhanced service is
24-hour free technical support provided by IKANO’s award-winning call center. Subscribers can now call in 24 hours a day, seven days a week to receive customer service, technical support, or billing assistance.
IKANO’s call center received
prestigious “Call Center of
Year Award” from Call Center Magazine. In addition, Amerion subscribers will be able to access free high-speed Wi-Fi Internet at any of
200+ hot spot locations on
nationwide HOTSPOTZZ network. Visit http://www.hotspotzz.com for locations and information.
“We feel that this acquisition will be immediately beneficial to Amerion customers,” said Penny Jelmberg, Amerion president. “This agreement will allow IKANO to continue offering
exceptional Internet service that our customers have come to expect from Amerion.”
About IKANO Stemming from
classical Greek word meaning, “to enable,” IKANO is
market-leading enabler of private-label Internet services. IKANO partners with Internet Service Providers to help reduce operating costs, increase revenue and expand geographic reach/product offering. IKANO is
parent company of SISNA, one of
nation’s original Internet Service Providers; Interhop/auracom, offering ISP franchises and consumer Internet services throughout Canada; and HOTSPOTZZ, one of
largest private providers of Wi-Fi hot spots. IKANO served as
official network provider for
2002 Winter Olympic Games. For more information visit http://www.ikano.com.
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Debbie LaBelle IKANO Communications Marketing & PR Director (801) 415-8076 http://www.ikano.com dlabelle@ikano.com