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3. Take your security very seriously. Never joke, or tell anyone that your dummy cameras exist. If you do catch someone stealing an object, make sure that you contact proper authorities. As Barney Fife of Andy Griffith fame always said, "nip it in bud!" Your attitude toward shoplifters should be firm and resolute. This sets a precedent for everyone who enters your establishment.
Simple and inexpensive can reap great results.
Since people's perception of a situation often determines their behavior, a majority of people that shop with you will not take chance. Dummy cameras and simple, plain language signage can make a huge difference! You can also purchase security stickers for doors and windows that give impression that a large security system is in place. These steps are for small "mom and pop" antique shops. If you have a larger mall that rents space to others, you will no doubt want to have "real deal" in place for your consignors peace of mind. In fact, your insurance company may demand it. Shrinkage is a fact of life in retail, but putting these pethods in place will certainly help.
Michael Temple is a retired auctioneer and author of the e-book "Buying Fresh Antiques - 16 Ways to Increase Your Opportunities No Matter Where You Live." His web site Antique Power Dealer (www.antiquepowerdealer.com) is popular among antique dealers and enthusiasts.