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CMOE: Then Professional Development Division got involved?
Dennis: Only because our Chief Executive Officer after a number of focus group sessions with new Unit Serving Executives, recognized that our organization hadn’t provided tools or process to be a good coach. Our projected growth and increased competition for attracting and retaining top caliber people further spotlighted this. Then we were asked to get involved.
CMOE: What has been your experience with CMOE’s Leadership Coaching Workshop and Coaching Model?
Dennis: We know this gives them tools to implement Coaching function of our OMS and be more effective in their day to day interaction with professional staff.
CMOE: Can you give us some examples of Coaching Model working?
Dennis: Two come to mind. A Field Director attended workshop two weeks prior to quarterly reviews. He called back to relate how well they had gone and that they exceeded his expectations for a positive performance feedback and development session. The second was a Staff Leader who used model in a corrective discussion. She called me to report that with this tool, results were more positive than she had ever expected and that employee was making some real progress. There are many more examples but these two are most recent.
CMOE: Any other thoughts you would like to share?
Dennis: As a not-for-profit organization we are excited about helping our leaders become even better coaches. This will help them maximize contribution of our employees and volunteers and better enable us to achieve our Mission.
To learn more about Leadership Coaching and CMOE’s experience with organizations around the world please visit CMOE or contact one of our Regional Managers at (801) 569-3444