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How Do they Rate? Most importantly, how do
competing banks rate for their online banking services, fees, and support? I have discovered a number of sources providing key ratings and evaluations of major US and Canadian banks and would like to provide you with these important links that lay out in detail
services, fees and rankings offered by
banks.
For US Bank Comparisons
According to a Consumer Reports (CR) study that will be published in its February 2002 issue, just over one-fifth (22%) of US households are banking online. About 80% of respondents consider online banking "easy and quick," and 60% of e-bankers are concerned that their banks would share personal data.
Consumer Reports' top five online banks include, in descending order: E*Trade, Citibank, NetBank, JP Morgan Chase and Bank One. For another comparison of PC/Online banking services and fees by US banks visit Bankrate.com at this URL: http://www.bankrate.com/brm/publ/onlifees.asp
For a ranking of top US internet banks in Fall 2001 based on ease of use, customer confidence, on-site resources, relationship services, and overall cost, visit Gomez.com at: http://www.gomez.com/scorecards/index.asp?topcat_id=1§ion=Gomezwire
For Canadian Bank Ratings
A poll done on Canadians by market research firm NFO Cfgroup showed about 24 per cent of adult Canadians have signed up for on-line banking, compared with about 20 per cent who had logged on during
same period a year earlier. About 61 per cent of respondents said they clicked their accounts once a week, while 82 per cent reported using on-line banking at least once a month.
The study also found that online banking is less likely to be used for more complicated transactions such as opening accounts, taking out loans or applying for mortgages.
View
2001 Canadian Online Banking Report by Moneysense.ca at: http://www.moneysense.ca/eng/banking_credit/banking/online_banking/showcontent.jsp?cid=576275
Or for those who wish to do their own research, here are
web addresses for major US and Canadian banks offering online services. Happy banking!
US Banks
American Bank www.pcbanker.com American Express Centurion Bank www.americanexpress.com/banking Bank Caroline www.bankcaroline.com Bank of America www.bankofamerica.com Bank One www.bankone.com BankAtlantic www.bankatlantic.com BankDirect www.bankdirect.com Chase Manhattan Bank www.chase.com Citibankwww.citibank.com Claritybank.comwww.claritybank.com E*TRADE Bankwww.etradebank.com Ebankwww.ebank.com everbank.comwww.everbank.com Fidelity Deposit and Discount Bankwww.the-fidelity.com First Internet Bank of Indianawww.firstib.com First Union National Bankwww.firstunion.com Flagstar Bankwww.flagstarbanking.com Fleet National Bankwww.fleet.com NBankwww.nbank.com NetBankwww.netbank.com Nexity Bankwww.nexitybank.com Pennsylvania State ECUwww.psecu.com SouthTrust Bankwww.southtrust.com Stonebridge Bankwww.stonebridgebank.com U.S. Bankwww.usbank.com USAccess Bankwww.usaccessbank.com VirtualBankwww.virtualbank.com Wachovia Bankwww.wachovia.com Washington Mutual Bankwww.washingtonmutual.com Wells Fargo Bankwww.wellsfargo.com Woodforest National Bankwww.woodforest.com
Canadian Banks
TD Canada Trustwww.tdcanadatrust.com Bank of Montrealwww.bmo.com Royal Bankwww.rbc.com Scotiabankwww.scotiabank.ca CIBCwww.cibc.com Citizen¡¦s Bankwww.citizensbank.ca President¡¦s Choicewww.preschoicefinancial.com National Bankwww.nbc.ca
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Jim Slobodzian, BComm (Hon) publishes the Enroute.ca E-MONEY GUIDE providing free weekly news and tips on using money online. http://www.enroute.ca or email info@enroute.ca
Copyright © 2002 Enroute.ca All rights reserved.