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4)Don't Be Afraid To Ask Your Customer For The Payment. Remember Tom Cruise as Jerry McGuire " Shoooooooooooowww Me The Money?" You aren't
bad guy by asking for payment promptly or for a set date when you can receive payment. Sales is an equal exchange of goods and services. No shame in that!
5)Avoiding The Issue Doesn't Work. We all hate being cash cramped - and yes - it does happen to EVERYONE no matter how large or small company. Face your fears and sit down with your customer. You'll discover that most people will be so thankful you spoke to them and were willing to work with them.
6)Learn From The Past. History has a tendency to repeat itself. Offer different terms for clients that have a history of being slow-payers. Ask for cash upfront until a payment history has been established. Charge to credit cards. But still find an option that is respectful to your customer and also to your company.
Working with a customer is just like having any other relationship. Sometimes there are ups and downs but those who are respectful, listen, show value and be pro-active tend to have long relationships with each other!
Copyright© 2005
Sales Diva, Kim Duke of The Sales Divas helps women biz owners and entrepreneurs attract amazing clients and customers, effortlessly! To learn more about increasing YOUR sales - and to read her FREE how-to-articles, visit her website http://www.salesdivas.com
