It's Not About What You Take From Your Customer

Written by John Taylor


Continued from page 1

Here's an alternative view...

Put your 'customer' hat on again. How would you feel if you clicked through to a web site where you discovered that it was devoted to solving your specific problem? How about a web site where it is totally clear that they understand you, knowrepparttar kind of things you are looking for and they actually give a damn about you as a person?

How would you describe your web sites?

Are they product driven or are they customer driven?

Is your copy focused onrepparttar 141516 customers needs or on extractingrepparttar 141517 customers cash?

Do you go out of your way to get to know your customer?

Have you a system in place that allows you to build a relationship with your visitors?

Take some time to visit your own web site - walk in your customers shoes as they travel throughrepparttar 141518 ordering process and then look out for things that you could change to demonstrate that you really DO care about your customers.

Then IMPLEMENT those changes!

John Taylor is a prolific writer. He has published several internet marketing related eBooks and articles including "Testing and Tracking" (http://www.Test-and-Track.com). Copyright June 2005 - John Taylor. This article may be published in its entirety including this resource box.


Why Blogs Are Beating Out Ezines ... And Matter So Much to Your Platform

Written by Suzanne Falter-Barns


Continued from page 1

5. We've become a less formal culture. These days, our world is all untucked; clothing is big and slouchy, coffee is slurped in paper cups onrepparttar run. Even TV has let down its defenses, showing us as we 'really' are. So it makes sense that blogs, which feature faster, less formal entries more inrepparttar 141470 style of a diary, are becoming bigger than ezines. Blogs are casual. Ezines take planning, layout, require regular entries and take a lot more time.

6. Blogging is faster. How long does it take to make an entry? Five to ten minutes, I'd say. My ezine, meanwhile, takes 1-2 hours. Yes, you need to do more blog entries, but they're hardly brain surgery. Instead, they are quick insights you offer up from your life onrepparttar 141471 go. And so they are read inrepparttar 141472 same spirit.

7. Blogs are beloved byrepparttar 141473 media. This is where a majority of all media research on who's who and what they're up to is now done. It used to be that your credibility as a media subject was evaluated strictly by your site; that's whererepparttar 141474 media looked first to get a beat on you. Know they want to know what you're posting on your blog -- even if it doesn't have a 'media room' like your site (hopefully you'd have that linked somehow in your margins.) And they want to know what kinds of posts and comments your getting.

If you're still working on building up your ezine list, I recommend you beef it up by including a blog in your offerings. It will energize your website, attract Google and Yahoo ranking and generally create more buzz.

If you have a blog but have not maximized it by setting up a name capture tool, or do not post frequently, give that a whirl, too. You'll be amazed at who stops by!

And if you have thoughts onrepparttar 141475 tender blog-ezine dynamic, email them to me -- or even better, drop by my blog and post them onrepparttar 141476 most recent comment. Then we'll all be able to see them and add comments of our own.

Here's torepparttar 141477 continuing discussion. May your blog bring your platform, and set people talking!



Suzanne Falter-BarnsSuzanne Falter-Barns' website at getknownnow.com offers tips and tools that help you build your platform and get known as an expert in your field. Sign up for her fr.ee ezine, Expert Status, and receive her free report, "25 Top Self Help Literary Agents." To reprint this article, please use with this bio box in tact. Thanks! ©2005 Suzanne Falter-Barns LLC.


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