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When you have decided to contact several, as you think, most reliable companies, you shouldn’t provide them with complete info regarding your project at once. Keep a little intrigue and give info partially. That will make you aware about professionalism of companies’ project managers as well as about their communication policy. Communication is what you will appreciate during whole project’s development. Therefore, it is better to find out whether they are communicative enough before you sign contract.
Ask for references/samples
Although offshore developers cannot disclosure their recent contracts, anyway, they have several clients that can provide you with references whether they are bad or good. If there are no references at all, ask for some software company has developed. See and try each example of their work you can. That will make you aware about quality of their services.
Phone or visit them
The best way to test company, which you would like to outsource to, is contact them directly. Emails are good, but you can find out more info about possible partners if you phone them. At least you will know about their command of English (don’t forget, you are going to outsource abroad) and their real interest. Additionally, you can make them relax a little, so they will be less defended against your research of true situation. If you visit them personally you’ll see exactly who and where will work for you. At least, if company doesn’t mind you visit them, that can mean that they are open enough for collaboration and they have provided you with more or less true info.
If you can do at least three of these five steps, there will be little chances for you to be cheated by an unreliable company thousands miles away. You’ll be able to experience that kind of wise outsourcing that can give you required competitive ability. Each time you are going to give some project for offshore development, take into account that you should be an initiator and wise decisions maker. Research, consult, and communicate. That’s motto of any company that is successful in outsourcing. It’s not too complicated, is it?
Alex Polonski is a Senior Sales Manager in XITEX Software Company (http://www.xitexsoftware.com/), Ukraine. The company works in offshore software development market since 1999 having fair expertise in J2EE and .NET technologies. Among company’s own-developed and marketed solutions, one can see a J2EE content management system, Xitex WebContent M1 (http://webcontent-m1.com/).