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Smoke
Do not allow smoking in your internet cafe. Smoking will only attract few customers, but avoid more customers. As always, smokers can get into non-smoker area, but non-smoker cannot. So we should choose bigger number of customers. In other hand, smoking will cause your internet cafe stinky and dusty.
Not Enough Computers
The number of computers also has major impact in your business performance. Imagine if your internet cafe is always 100% full. Customers have to wait for their turn. Of course, you will think this is a good sign for your business. But unfortunately, this sign will only bring your business down. In future, people will always thinking your internet cafe is full so they will avoid you internet cafe and go to your competitors' internet cafes. So, to solve this problem, you must make sure your internet cafe is always ready for more customer. Your customer will be very happy if there is always available PC for them when they come.
Employee Problem
If you have only 10 units of PCs, manage internet cafe yourself. You will not able to pay your employee. If you got 20 and above unit of PCs then this is right number to get a worker to manage your internet cafe. You cannot handle it by yourself. Employee also can bring your business up or down, so you must be very choosy. Some of them may cheat amount of money paid by customers and give their friends to use computer free of charge. The best solution for managing your employee is by using best internet cafe management software. The software must be able to log activity of employee and be able to detect any suspicious activity by logged data.
Bad Maintenance
Keyboard and mouse are most important hardwares for your customers. Think. These two hardwares are only hardwares interact with your customers. Bad maintenance keyboard or mouse will only make your customer use it for five minutes and then run away. They want best for what they touch and hold. A higher budget for keyboards and mouses is needed to make sure your customers' satisfaction.
As a conclusion, you can make sure you are leading competition if you try your best to avoid those mistakes.
Azani is the web developer of http://www.ccautosoft.com and http://www.pc24hours.net.