International Expansion Starts With The Right Mindset

Written by Trevor O'Hara


Continued from page 1

Linguistic capabilities are important, but this is not enough. Your international champion must be uniquely familiar withrepparttar challenges of developing global business, and they will need to know what issues and challenges they will face atrepparttar 106414 very outset. For example, what arerepparttar 106415 day-to-day business implications of managing international teams remotely? How do I do business withrepparttar 106416 Germans? How do I export to India? What is my time to market if I compare acquisition vs. organic growth in Canada?

The panacea for building a global mindset is not found by sourcing all your people outsiderepparttar 106417 company. Very often, just bubbling beneathrepparttar 106418 surface in your own company can be found a wealth of potential, just waiting to be let loose. And these arerepparttar 106419 people who have been working to make your company a success in your home market, so why not give them a chance overseas? Tap into that potential, because if you don’t, you risk de-motivating your own people atrepparttar 106420 outset, and you don’t want to do that. Identify that potential, then let it loose, but not before you have a training budget in place. Tailor your training to your specific needs. Perhaps you need to invest in knowingrepparttar 106421 different facets of export (documentation, letters of credit etc), or perhaps training involved a negotiation skills course, or you may have a direct sales team that requires some cultural training in how to do business in a certain country.

When all is said and done – your training budget forms an inherent part of your future overseas success. You’re selling to human beings, whether at home or overseas, and if you can show that you are at least making an effort to understand your client’s culture and language, you will have made a great leap towards closing that sale. Again, you don’t need to understandrepparttar 106422 laws and customs of every country – but you need to show that you are making an effort, and simply assuming that English isrepparttar 106423 language of international business just does not cut it any more.

Alongside your training budget comes your retention plan, and you will need to have a HR policy in place to reflect your international activities. Identify very early individual motivations. For example, you may have recruited somebody with a Latin background to head up your international expansion. For this person, perhapsrepparttar 106424 amount of time they wish to spend with their family (i.e. number of holidays per year) may be more important thanrepparttar 106425 amount of salary you pay them. And then you need to ensure that this particular person fits in with your staff. In some Latin cultures, lunch breaks can sometimes extend to two hours or more, simply because it’srepparttar 106426 principle meal ofrepparttar 106427 day. That may be perfectly acceptable back home, but here you need to ensure that this doesn’t demotivate your team. So once again, if you’re recruiting a foreign national, drill into their CV to see how familiar they are with your own business culture. If they are not – are they really right forrepparttar 106428 job?

And finally, your Human Resources policy embraces an international framework. That means that worked for you at home can no longer apply as you enter new international markets. Recruitment and incentive programmes must reflectrepparttar 106429 needs of everybody within your firm now, not justrepparttar 106430 select few who will be driving your international expansion.

If business, whether local or international, can be defined asrepparttar 106431 exchange of goods and services between people, thenrepparttar 106432 people aspect must play an important part. After all - people buy people. And if your staff and teams can show when they are doing business internationally that they are making an effort to knowrepparttar 106433 local laws, business etiquette, customs and language ofrepparttar 106434 country you are doing business in – your overseas clients and partners will respect you allrepparttar 106435 more, over and above your competitors.

Trevor O’Hara is President of Renarc (www.renarc.com), specializing in helping firms build a framework for successful international expansion. He can be reached by phone on Tel: +44 (0)1491 411 118, or via email at t.ohara@renarc.com


Raising Capital in 2002's New Economy

Written by Lee Traupel


Continued from page 1

Round three in dealing with venture capitalists or corporate investors. Don't (never!) be so desperate for capital that you agree to turn overrepparttar reins ofrepparttar 106413 company if you don't meet specific performance milestones based on a first or second round of funding. There are too many variables inrepparttar 106414 marketplace for you too control and you're taking too much risk for not enough upside. If this isrepparttar 106415 only way you can raise money from this venture firm or corporate investor then walk away, inrepparttar 106416 end you will be better off.

Here are some "cliff notes" on how to write a business plan - there is no set formula other than coveringrepparttar 106417 basics about your company; i.e. technology, market analysis, marketing/business development, competitive analysis, management team and a five year set of (detailed by month from startup to year three) financials. The Executive Summary (first 3-5 pages) isrepparttar 106418 most important, as it is a summary ofrepparttar 106419 entire plan and most investors read this carefully and scanrepparttar 106420 rest ofrepparttar 106421 business plan.

Don't get caught inrepparttar 106422 trap of endless rewrites based on investor feedback - put your plan through one or two reviews by your BOD members and or seasoned execs that will give you honest feedback. Oncerepparttar 106423 plan has been reviewed and approved then go to market with this iteration and stick to it - investors should be investing in you ultimately, not an artificial business plan that more often than not is out of date byrepparttar 106424 time you get to market.

Think about how you are going to market your company as you would any other product or service, blending traditional (fax, direct mail) with interactive processes (web site postings, e-mail, etc.). It's a numbers game, you have to aggressively market your company and be prepared to see a return of only 1-3% versus your output - 1K in direct or opt-in email may only lead to 10-20 casual inquiries, generating 5-7 serious conversations, resulting in 1-3 term sheets (what we will invest for "x" equity) discussions.

Finally,repparttar 106425 last and most important rule of all is be tenacious, there is no substitute for absolute commitment to growing your company by raising capital or bootstrapping it! Your vision, guts and passion will very often carryrepparttar 106426 day when/where others may give up!!



Lee Traupel has 20 plus years of business development and marketing experience - he is the founder of Intelective Communications, Inc. http://www.intelective.com, a marketing services and software company which provides strategic and tactical marketing services exclusively to small to medium sized companies. Lee@intelective.com Reprinted with permission from Intelective Communications Inc.


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