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•The Truth Will Set You Free, but First It May Make You Mad. Pete’s team confronted him on his ineffective leadership style. It was difficult to hear negative feedback, but as he listened and responded, team members’ animosity changed to offers of help and support.
•Get Information You Need Without Being Gullible or Paranoid.
•Ask Questions with Grace and Skill.
•Tell Your Truth with Compassion for Yourself and Others. Valerie struggled with herself about how to inform her client that she suspected he was using drugs. As she prepared him for job interviews, she started to think that other interviewers might notice subtle symptoms and mannerisms she had observed in him. She carefully examined her own internal conversation and her fear of alienating her client. Her commitment to her own integrity helped her find an appropriate way to take necessary risk while continuing to support her client.
•The “What I Feel Like Saying” Process. Staff meetings were becoming a waste of time in Monica’s mortgage banking office. Staff members would come late, leave early, and barely pretend to participate. Introducing a simple exercise at start of each weekly meeting allowed everyone to gradually learn to work together more effectively.
•Is Something Sinister Going On? Everyone at meeting was frustrated. People were repeating their points several times, but they were not reaching any resolution. A simple matter that should have taken five minutes had been debated for an hour. After a brief recess, Barry raised a new issue that concerned everyone. When discussion of new topic was completed, they went back to considering original issue, and they reached agreement on a solution almost immediately.
•Using Agreements to Create Dialogue Instead of Conflict. It is important for any truth teller to realize that your truth is not THE TRUTH, and neither is anyone else’s. Exploring different perspectives on truth instead of arguing about which is correct can best be accomplished in a safe environment. A variety of organizations use an ever-evolving set of agreements to create and maintain a context in which truth-telling can occur.
Summary By: Regine P. Azurin
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