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The practice of knowledge management advocates knowledge sharing. Trust and mutual respect must be present to promote K-sharing. Sharing of best practices will spur constant innovation, and this will benefit
organisation. Enterprise recognition should be given to encourage K-sharing in an organisation. Working in innovative teams will provide a platform for K-sharing among peers. A structured K-policy supported by a variety of K-tools and collaborative technologies such as
intranet will promote K-sharing.
K-development will focus on
development on conceptual, behavioural and technical abilities of an individual. Planned efforts like structured competency based learning must be initiated to build
overall competency of employees in an organisation. In other words, organisations need to be competency driven, ensuring a high level of competency in its employees.
A passion to explore and innovate on ideas needs to be cultivated. The enterprise must develop
ability to create new knowledge. New knowledge will form
platform for
dynamics of continuous innovation. This can be achieved by integrating both tacit and explicit knowledge that exists in an organisation.
A high retention of knowledge can be achieved by creating a culture for knowledge preservation. Enterprise wide K-sharing, COPs and COINs can be used to preserve knowledge within an organisation. K-preservation is about real time knowledge capture, use, re-use and constant updating. Since knowledge has a short 'life-span',
focus is on
frequency of using
captured knowledge to support intelligent decision making. Technology will be
enabler to store selective and current specialised knowledge. Knowledge preserved must be made accessible to every individual at any point in time.
A knowledge measurement system must be implemented to gauge
knowledge capital of an enterprise on a periodic basis. The focus is to measure
K-inventory of an organisation.
A new adage will then become apparent, an era where knowledge will be power only if it is being used wisely. Hence,
fundamentals of knowledge management will be prominent in an economy where knowledge will be
deciding role in ensuring a sustainable edge in an ever-competitive market.
