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Ad-hoc interface standards have now emerged: it is no longer necessary to come up with new interfaces and task flows every time: standard web paradigms have emerged which can be and should be reused in new designs. For example: a product company website should have these standard navigation items: products, support, customers, about us, contact us.
As budgets tighten, clients no longer see a vast difference between larger web design shops such as Scient and Razorfish, 2-5 person firms, or even independent consultants, working from their homes with very low overhead and able to provide similar services at lower cost.
As big web shops have dissolved into breakaway smaller shops with
same personnel, these breakaway shops have been able to take and complete business
original shop could not complete profitably. In some cases, independent consultants can do
same work at a much lower cost by pulling together an ad-hoc team of developers to work on a project by project basis.
What we are seeing is
commoditization of
web design experience.
The larger web design firms are seeing lot of competition from small 2-5 person shops, or independent contractors, working from their homes, with low overhead and/or off-shore resources, being able to compete on price, and stealing contracts from larger web design shops on that basis.
Large companies, facing budget cuts, are no longer interested in dealing only with name brand firms: A Fortune 500 such as Cisco is just as happy to deal with Brand X Design as they are with Razorfish, because when you put
end-result designs side-by-side, they can’t see
difference to justify
cost. While there usually is small dissimilarity in quality and usability, to
layperson, this difference does not present itself as enough of a value-add for
added cost.
Small firms or independent web consultants are taking over
space
big boys used to play in and are doing it profitably. The moral of this story is: don’t be afraid of going for
bigger clients: in this marketplace, even
bigger companies are looking to small firms and other free agents: as long as you produce a professional design and have
right skills: you can compete with
big boys, and in this economy, win on price and still do great work, both for your clients and for your portfolio.

Chris Kalaboukis is currently CTO of SwapSmarts.com - http://swapsmarts.com. Chris has 17+ years of experience in internet, information technology and business development. Prior to SwapSmarts, he has worked with FedEx, Morgan Stanley & Sun Microsystems on web design, Bell Mobility and Phone.com on wireless initiatives, Excite@Home & Shaw Communications on high-speed internet cable modem deployment and for Cineplex Odeon on advertising data systems.