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* If someone needed printing services, I'd refer them to my friend Lynn.
Friends do business with friends, and
more enjoyable
experience they have with you;
more they know you and trust you;
more they feel like they've received more benefit and advantage from you than they could anywhere else, then you've got a referral system that just won't quit.
Now, you may be thinking, "I'm not sure my product or service has elated my customers as much as I'd like it to."
Don't despair. Just start now and ask yourself some questions to get in
mindset of creating a valuable experience for everyone who ever inquires about or does business with you ever again.
* Am I giving
best possible value or benefit I humanly can to my customers or clients?
* Do I genuinely care about my customers or client's best interests and needs at
best level I should or could?
* Am I genuinely thinking about their interests above my own?
Remember, "it's all about them. It's never about you."
One of
greatest forms of confirmation you can give to a customer or client is
opportunity for them to give
same benefit or advantage to somebody in their life who is important to them.
Walt Disney said it best: "Do what you do so well people can't resist talking about you."
Do yourself and your customers a favor: offer them
best damn product or service you possibly can; treat them with respect, like a dear and valued friend; and, give them
opportunity to toot your horn for you and generate more business for you than you can ever imagine.

Craig Valine is the publisher of the The AwfulMarketing Alert Newsletter, "Where you learn GOOD marketing strategies by looking at those who do it really BAD." To subscribe his free newsletter, go to: http://awfulmarketing.com/ezinesubscribe.htm