Server statistics can also provide you with evidence of slow load times. Are users spending a lot of time on entry pages, but not visiting internal pages? Either you have poor content or a loading problem.

Finally, you can also use diagnostic programs to test load times. Typically, programs will kick out estimated load times for dial-up, DSL and T1 connections. Make sure you test your home page and internal pages. Diagnostic programs are excellent tools, but don’t get lazy. Make sure you physically watch your site load on a dial-up connection. The experience will prove invaluable to improving your site and conversion rates.

Improving Performance

The steps needed to improve performance of your site often depend on nature of site. A database driven site will have different issue than a graphic intense site. There are, however, universal factors that can be checked:

1. Graphics: Typically, browsers have to make a connection for each image on a page. The more you have, longer load time. Limiting number and size of graphics can help.

2. Tables: If you use tables, try to break them up into smaller modules. Large tables can negatively impact load times.

3. Multimedia: If it flashes, explodes, spins or blinks, consider ditching it. Yes, it looks great, but is it worth 45% of your audience?

4. Size: Scrutinize size of your pages. The bigger page, slower load times. It shouldn’t be a problem if page is comprised of text, but large pages with lots of code will load slowly.

Cheer up if you have a speed problem! Yes, you’ve lost a lot of business, but now you can fix it. Most of your competitors will never figure it out. That puts you ahead of game.

What You Offer

Tell visitors exactly what you do with first sentence. Don’t be subtle. You only have a few seconds to get their attention. Don’t waste it. The opening sentence should read something like, “At XYZ, we offer quality tools at wholesale prices.” Bam! The prospect knows exactly what you are offering and if it fills their need.

Benefits

Tell your prospect how they will benefit from doing business with you. Don’t assume they understand it. Again, be blunt with something like, “You save money when you buy from us because we have a low overhead and free shipping.” Bam! Now visitor knows you sell tools at a low price. This combination should result in shopping activity if they have any need for tool products.

Demand Action

What do you want prospects to do when they visit your site? At end of your content, make sure you tell them. “Click here to order” is a perfectly fine statement, but adding a benefit is optimal. “Click here to order with free shipping” is a superior demand. Regardless, make sure you tell them what to do and make it is easy as possible to take requested action.

If you are offering quality, you are doing clients a favor. Make sure tone of your site reflects that fact.