Continued from page 1
If you downloaded
software then you at least need
URL where you purchased
software from.
If you have a record of
software's acquisition then you can prove to
original supplier
fact of your purchase and most suppliers will provide a copy (perhaps with a small handling charge). Obviously if you can't prove your purchase then bad luck you're going to have to buy it again!
As an aside, whenever possible make a backup copy of all software you purchase before you install it. Most software is readily copyable, both technically and legally. Every software license agreement I have ever seen allows
software to be copied for a legitimate backup purpose. And as with any backup, it should kept at a different location than
computer.
In addition, if you make any upgrades to
software then full details of these should also be recorded.
Similar records should be maintained of your hardware. As a minimum, record serial numbers of all hardware items, along with cost, date and where purchased. For an insurance claim or Police report these are vital facts.
I also find it useful to keep a page devoted to my internet connection. This includes all
details needed to connect such as TCP/IP address (or phone number if on dial-up), sign-in and email address and passwords, server details such as pop and smtp names and any security options you've selected. Whilst all of this information is relatively simple to setup again, without
details it can be very time consuming.
Another page should be devoted to
operating system. My current computer was purchased about 18 months ago and came with a copy of Windows 98. I subsequently upgraded to Windows 98 SE, then earlier last year I bought an upgrade copy of Windows XP. And so to rebuild
software environment I'd need to reinstall Windows 98, perform
upgrade to SE and then perform
upgrade to Windows XP. Without a few notes in my diary I'd probably not remember
sequence of events. Likely my new computer would have a copy of Windows with it and so this page would be unnecessary. But if you're only replacing a failed hard drive then this information is necessary.
Perhaps you think hard drives don't fail. I live in a small town with a population of 30,000 people. A good friend owns
only computer shop. He advises that not a day goes by when at least one person doesn't come in with a broken hard drive.
One last thought, throughout your diary make notes of any special options or features that you install or set.

About the Author: Grant McNamara has over 20 years experience in IT,and specializes in multi-lingual web site and software development and training. His web sites are http://www.selling-it.com/ and http://www.translateme.co.nz/ mailto:grant.mcnamara@selling-it.com