Continued from page 1
But on a bad day, your calendar will be of no use if your server goes down, and neither will your email. Even though you keep a meticulous day planner, you’ll have to rearrange your schedule if your cell phone battery goes dead in
middle of a client call. If your airplane is late arriving, it won’t matter how many people you called to
meeting, or how carefully you planned
details. And if Harry has to have emergency surgery and be out of work for two weeks, he won’t be fulfilling his part of
project, even if he’s prepared, knows how to do it and highly motivated and you are left to cope.
What will help you in these situations is: ·Resilience – being able to bounce when confronted with obstacles; ·Flexiblity – being able to relax when things change, so you can continue to think and function at top speed; ·Creativity – so you can come up with a Plan B; and ·Intuition – which can give you
an early-alert system to warn you when things are starting to fall apart, and how best to get them back together again.
When you have these competencies developed, your personal power increases greatly. You will no longer panic (anger or fear) when things go wrong, or change. You will be able to move past blame, and start fixing
situation. And with highly developed Emotional Intelligence competencies, you will be able to access much more help from those around you because of your empathy, communication and interpersonal skills.
We can no more control time than we can control emotions. The best we can hope to do is manage our emotions and those of others, and manage ourselves and others when our well-laid plans go astray. This is Emotional Intelligence.
Next time you think about a Time Management Seminar, think about an Emotional Intelligence Seminar or Emotional Intelligence coaching instead. And ask your manager or employer for this learning tool. It will get to
root of
problem, and since it’s broadly applicable, it will help with a lot more than just time management.

©Susan Dunn, MA, The EQ Coach, http://www.susandunn.cc . I offer coaching, distance learning courses, and ebooks around emotional intelligence for your continued personal and professional development. For free ezine, mailto:sdunn@susandunn.cc. I train and certify EQ coaches. Get in this field, dubbed “white hot” by the press, now, before it’s crowded, and offer your clients something of exceptional value. Start tomorrow, no residence requirement. Email me.