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When browsing classified ads generally, it’s necessary to be aware of
sophisticated tactics that frequent advertisers employ, often
chaps with big budgets to spend. What they’re offering may be inferior to
occasional advertisers with low budgets, in terms of value for money. Browsers need to look past
gaudy colours and expensive photographs therefore, that are deployed skilfully to divert them along predetermined paths.
Browsers need to be aware too that ‘trade’, ‘paid-for’ ads are likely to monopolise
best page positions. Moreover, several versions of more expensive adverts may appear on different pages, in different positions, at different times, to weaken browsers’ defences. Sometimes it’s hard to see past all
window dressing, to find out what’s really on offer and judge whether professionally presented offers really meet browsers’ needs, time scales and budgets.
Some advertisers – occasional and frequent alike - make boastful claims containing superlatives, subjectivity and exclamation marks. Such posturing may also monopolise unwary browsers’ attention. Instead, browsers should be attracted by, and interested in, unpretentious presentations of fact; presentations that explain
benefits of goods or services; presentations that satisfy
emotions underpinning browsers’ need to browse.
Whilst listing buying criteria and deciding which product to buy,
coarse and fine filtration of classified ads is important. So is
ability to sort and re-sort adverts, perhaps in reverse order. Fixed, alphabetical listings are okay but not always
best. Browsers need to compare like offers and this is easier if important information is provided in consistent formats, and in close proximity. Standardisation on metric measurements for example, would be useful.
The reverse engineering of browse results is important in other regards. For example, browsers might want to see adverts from particular locations only. Classified ad websites with database technology are increasingly allowing browsers to create unusual classes: user-determined classes like ‘UK Postcode NN8 2ZH’, not just source-determined classes like ‘Motors’.
With their brains in gear, browsers should be able to note down essential and desirable properties; maybe a specific product’s make and model number. At this point, they can switch to Search mode, to find
best price, availability and supplier.
For
sources of classified ads, this article suggests a number of presentational qualities that support worthwhile browsing, some of which only apply to printed sources, some only to websites:
* Make edition information clear, especially if editions cover special interests. * If sources are large in volume, provide page indexes to all classifications. * Enforce high typography, page format and English standards that support text scanning and skimming. * Provide sufficient ‘white space’, even amongst ‘free’ and cheap ads. * Allow
small guys to compete with
big guys; strive for fair and open competition. * Curb boastful ads; ask for evidence that pretentious statements are honest and truthful. * Provide tools to filter, sort and reverse engineer browse results.
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© Steve Hawker 2005. All rights reserved. Steve is a partner at http://www.ehawker.co.uk, the small ads search engine. E-mail him at: info@ehawker.co.uk