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Talking it over. Sending orders from emails does not guarantee that
clients have been thorough and clear about what they want. Sometimes talking personally to these printers would mean an accurate understanding of what needs to be done. What is a short telephone call to them anyway compared to avoiding misunderstandings and hassles?
Not adding extensions to delivery time. Quotes that you need urgently do not guarantee that these printers can do it as urgently as you need them to be. Giving them enough time to go about your quote makes it more credible. If you want your quotes to be done thoroughly and efficiently, give them time to study and polish it for you.
Put yourself in printers’ shoes. Try to be these printers and think about your request. Is everything clear and understandable enough? Are your preferences possible or almost impossible? Think like them for a second and get to know what you may be missing.
Expect a confirmation. If you do not get one, then that is about right time to start complaining.
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Florie Lyn Masarate got her first article printed in the school newsletter in the third grade. Her hobbies include reading any book she can get her hands on.
