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Tips to Know Your Customers
Ask for feedback: include a feedback form in your Contact Us page. Publish an ezine and include a subscription form in your homepage. Give your customers valuable information and encourage them to contact you. Include polls and other tools to gather market intelligence.
Tips on Linking
Make your links descriptive. They should indicate what
user will be linking to, as opposed to just saying "click here". Don’t underline anything that is not a link. Underline your links and use a consistent color for them across your site (preferably blue). Use a different color for visited links, so that your visitors know where they’ve been (preferably purple or a more subdued tone of
unvisited links color). When linking to a non-HTML file, such as Excel, Word or Acrobat, make it evident, by including a small icon next to
link. Don’t link to "under construction" pages. Make sure that your links work and that you don’t have broken links. There are free online tools that can help you with this. If you use graphic links, don’t forget to use
ALT attribute. The ALT attribute should describe what are you linking to.
Tips on how to use graphics
Optimize your graphics. Use only .gif and .jpg formats. Make your image files as small as possible while maintaining acceptable quality. Use a free online graphics optimization tool. Use thumbnails (miniature versions of a picture) and make them clickable to
actual size picture. Avoid graphics that look like ads. People ignore them. Use
ALT attribute on pictures, even
image is not a link. It helps users with disabilities and people who have turned off graphics.
Tips to optimize your site for
search engines:
Create short, descriptive page titles, to entice search engine users to click on your links. Create a site map containing all your pages, and link to it directly from your homepage. Search engine robots will follow
link to your site map and will most likely add all your pages to
index. Decide what
two or three main keywords are for each page (the words you believe search engine users will type to find your page) and repeat them often in your page title, description meta tag and page body. Create a Links page and call it Resources. In it, place links to those sites that have agreed to place a reciprocal link to your page. The more inbound links you have from quality sites with a topic related to your site,
better your site will rank with
search engines. Use more text than graphics, and minimize
use of Flash and JavaScript. Search engines heavily favor text and will crawl and index your site faster.
Mario Sanchez publishes The Internet Digest ( http://www.theinternetdigest.net ), an online collection of web design and Internet marketing articles and resources.
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