How to Retain Your Customers the Dish Network Way

Written by Kaitlin Carruth

Continued from page 1

You must aim to be atrepparttar top ofrepparttar 145453 market and to providerepparttar 145454 newest andrepparttar 145455 best products and services. Getting behind can give a reason for your current customers to switch.

Provide Excellent Customer Service and Satisfaction. Customers are likely to stay with businesses that they like and that treat them well. Customer service should be a high priority in a business.

Dish Network has always placed a high importance on their customer service. In result, they have rankedrepparttar 145456 highest out of all satellite and cable tv companies forrepparttar 145457 American Customer Satisfaction Index (ACSI) forrepparttar 145458 second year in a row in addition to their #1 ranking for Customer Satisfaction for cable/satellite providers inrepparttar 145459 JD Power and Associates. These rankings have definitely been an asset torepparttar 145460 Dish Network and not only mean that they can retain customers but they also can attract new customers.

The lesson to learn hear is there is no such thing as too much emphasis on customer satisfaction. Making your customers happy always pays off. This will not only retain customers but will attract new customers.

By following Dish Network's system of quality products and service, continual improvement, and emphasis on customer satisfaction you will be able to retain your customers. By keeping your current customers, you will not have to use all your resources trying to replenish you clientele and allows you to focus on gaining more customers and growingrepparttar 145461 business instead. Satisfied, frequent customers will help you become profitable.

Kaitlin Carruth is a client account specialist with 10x Marketing- More Visitors. More Buyers. More Revenue. To learn more about what Dish Network has to offer, please visit I-Satellite

Top Ten Tips About People Management

Written by Martin Haworth

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  • Develop Others

    Graspingrepparttar opportunities,repparttar 145452 best managers quickly link them to those who can make progress in their own development - and in line with ongoing Succession Planning, prepare forrepparttar 145453 future well in advance.

  • Are Accountable

    They are very clear that they are 'whererepparttar 145454 buck stops'. No blame elsewhere, not upwards deflection of decisions; no 'someone else's fault'. They are whererepparttar 145455 action is and they accept it. It's down to them.

  • Set Standards

    To ensure that everyone is clear, great managers have simple and clear standards throughout their area of operation - ideally created in collaboration with their people.

  • Are Determined

    Focusing entirely on value-creation, they stick to plans, policies and change programmes like glue. They have a skill to know and deliver what is right, without veering from their Vision.

  • Can Be Trusted

    The best managers are ethically sound, fair and honest. They make promises only when they know they can deliver. Everyone is treated equally and their own behaviour models fairness and transparency. Simple steps, using them can make 90% of your management very, very effective. Checkoutrepparttar 145456 website for key information in 40 different people skills to develop your management skills fast!

    Copyright 2005 Martin Haworth is a Business and Management Coach. He works worldwide, mainly by phone, with small business owners, executives and corporate leaders. He has hundreds of hints, tips and ideas at his website, (Note to editors. Feel free to use this article - it would be good if you could include a live link)

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