How to Get the Right Clients and Avoid the Wrong Ones

Written by Charlie Cook


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Use Your Marketing Message People are far more likely to contact you when they have a clear idea of who you help and how. Increaserepparttar number of qualified prospects who contact you with an effective marketing message and you'll reducerepparttar 120276 number of "tire kickers" who waste your time.

Use Articles Write and distribute an article and/or provide it on your web site, to help people understand your approach, who you help and how you can help them. Prospects who like and agree with your thinking will want to contact you and work with you.

Use Questions to Qualify Prospects You can't be everything to everybody and it's a waste of time to try. Create a short list of questions to qualify prospects. Use these questions when you call them onrepparttar 120277 phone and inrepparttar 120278 service inquiry forms you provide on your web site. If prospects don't meet your criteria, you can keep them on your mailing list, but avoid wasting your time by calling them.

If you've called one of them and they don't seem like a good prospect, get offrepparttar 120279 phone in 3 minutes or less and move on to a more promising prospect.

Clarify Expectations It is tempting to want to sign up every prospect that wants to work with you. This is particularly true when you are just starting up your business or when business is slow. But before you close a deal or sign an agreement, make sure they clearly understand what you will do and when. You don't want them emailing you every five minutes or expecting you'll answer their phone calls at two inrepparttar 120280 morning or provide additional services for free.

Make a short list of questions to ask that will help clients define what they are looking for. When you talk with clients use these questions to clarify their expectations. If you can meet these requests, use their answers to provide a summary of services. That way you will both be working fromrepparttar 120281 same script.

Get Rid of Problem Clients With only a limited number of hours a day and years in your life, you'll be happier and more profitable if you focus your marketing on clients that understand and appreciate your expertise. They'll be far more likely to return and refer you to others. If you have clients who are unpleasant to work with or are taking up too much of your time, find a way to tactfully get them to look elsewhere.

Use these marketing strategies to position your firm to attractrepparttar 120282 prospects you want so you can pick and choose your clients. You'll have more fun, increase your profits and be more successful.

2004 © In Mind Communications, LLC. All rights reserved.

The author, Charlie Cook, helps service professionals and small business owners attract more clients and be more successful. Sign up for the Free Marketing Plan eBook, '7 Steps to get more clients and grow your business' at http://www.marketingforsuccess.com


After the Speech

Written by Stephen D. Boyd


Continued from page 1
Ifrepparttar group has speaker evaluations, ask that a copy ofrepparttar 120275 summary be sent to you. Look for any pattern inrepparttar 120276 comments as you analyzerepparttar 120277 summary. If one person said you talked too slowly, it may be a personal preference and you don't need to give much consideration torepparttar 120278 critique. If four or five people make that comment, however, then you might want to consider changingrepparttar 120279 pace of your speaking forrepparttar 120280 next speech. Certainly your main concern should be with your preparation beforerepparttar 120281 speech. However, don't underestimaterepparttar 120282 effort of what you do in analyzingrepparttar 120283 speech afterrepparttar 120284 audience has leftrepparttar 120285 room.

Stephen D. Boyd, Ph.D., CSP, is a professor of speech communication at Northern Kentucky University in Highland Heights, Kentucky. He works with organizations that want to speak and listen more effectively to increase personal and professional performance. He can be reached at 800-727-6520 or visit http://www.sboyd.com for free articles and resources to improve your communication skills.


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