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How Much Technical Support do you Need? Do you need 24/7 live technical support or do you only work on your website during business hours? If you only work on your site during business hours, you probably don't need 24/7 technical support, so why pay for it. However, you need to determine how much on-demand support you need for your site.
What Features are Included? Does your hosting package support e-commerce, multi-media, database, etc? These type of features should be included in even basic of packages. If these are not, look elsewhere.
Make sure ownership of your domain remains in your name. Some hosting companies place their name in Administration and Technical Support of domain registration. Query Whois.net database (whois.net) to ensure your name is recorded in these positions. If hosting company is listed, contact them and have it changed. If they refuse, transfer your business to another hosting company.
What is Attitude of Employees? Is telephone answered in a friendly and courteous manner? Is technical support department helpful? These are people you will be dealing with for many years to come. Make sure it is a pleasurable experience.
Make sure to answer proceeding six questions before you select a company to host your website. Remember, web is global, just because you live in a certain city, doesn't matter you should host your site with a local company. If a local hosting company doesn't provide quality customer service, high-quality hosting and competitive pricing, it is very simple to locate a company that does provide exactly what you need.
Andrew LaPointe is President of the website Your Online Business.com. He offers $9.95 hosting, $19.95 domain names and a FREE Internet Starter Kit. He is also the author of the Internet course - Your Online Business.com - A Complete Guide to Marketing Your Online Business. http://www.youronlinebusiness.com