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Don’t be afraid to invest money in this area. If you can learn how to develop your business so that it runs effectively and is more profitable…why wouldn’t you do so?
A business coach takes a holistic approach to help you develop your business. They’ll show you how to streamline your operations, have a high performing team, market your business, strategic planning etc.
The benefits you gain will far outweigh
investment you make. (Attending our upcoming workshop on 7 Key Strategies To Grow An Ideal Business, February 10 will provide you with tips, tools and tactics to accelerate your business success)
John’s Story
John runs a manufacturing business. He used to constantly blame his manager Dean for underperforming. He felt Dean didn’t get work done and this in turn put pressure on himself to pick up pieces and sometimes double his own workload.
There were various reasons why Dean was underperforming, however key one was John. He had very poor leadership skills, in fact his whole organisation was a direct reflection of himself…chaotic. So much time and money was wasted in that business because of owner. This reflected also in staff turnover.
New people would be hired and ‘trained’ then a few months later leave because of chaos.
John, undertook our Masterful Manager’s Program. This program includes a profile which measures many skills that are critically important to a person’s success. We used a 360 degree approach which means that not only did business owner rate himself, he also received feedback from key team members in his business. All of this was done confidentially so that John did not know which people had said what. This part of process was extremely important otherwise his people would not tell us real truth for fear of repercussions.
John was blown away by his team’s comments. Some were very complimentary, others were not. Through this process we were able to determine exactly what challenges were and then could work through solutions. John had no idea that it was himself that was stopping his business from growing.
We also had Dean, manager participate in this program, with John owner plus other team members who reported to Dean provide their feedback. There were lots of areas to address here, however key one was that Dean was in wrong position. He did not have skills required for this role and was much better suited elsewhere in company.
This simple, yet very effective process has saved John thousands of dollars.
He now has a new manager who had to be recruited from outside his company as he didn’t have right person to fulfil this role and Dean is doing extremely well as Financial Controller. (He never should have been in manager’s role as his personality, let alone his skills were unsuitable for position.) Dean just wanted to close door every day and get on with his work.
Both of them are extremely happy now, John is on his way to becoming a very effective leader, he’s retaining his people and his own productivity has gone through roof. Now that he has more time he can pay attention to what's onging on in his business. Productivity has increased dramatically resulting in more sales.
The Final Word
It doesn’t take much to become more profitable, it’s just knowing what you need to do... and then just doing it!
Have a great week!
Lorraine Pirihi
Lorraine Pirihi, principal of The Office Organiser is Australia's Personal Productivity Coach. She specialises in working with businesspeople showing them how to dramatically boost their productivity, reduce the stress and the mess in their lives and have more time for enjoying their life.
