How to Conduct Your Telemeeting, Teleconference or Teleclass

Written by Susan Dunn, MA, Personal and Professional Development Coach


Continued from page 1

3.Then work with a coach for individualized instruction so you can perfectrepparttar general knowledge you receive fromrepparttar 104535 standardized training.

4.Have your coach sit in on your first couple of teleconferences to give you feedback.

5.Sit in on some free teleclasses yourself to see what works and what doesn’t. It’s an excellent way to learn. Here is one source: www.teleclass.com .

6.Send a list of procedures to participants each time until you have worked withrepparttar 104536 same group for a while. This should include such things as:

·Call from a landline and be on time. ·Announce yourself when you enterrepparttar 104537 call, and each time you make a comment. ·Don’t hog airtime. Let others speak. ·Call from a quiet location – no dogs, machines, people talking, or children. Others need to be able to hear what’s going on. Putrepparttar 104538 phone on mute if need be. ·Be courteous torepparttar 104539 instructor and torepparttar 104540 others onrepparttar 104541 call. ·Keep your comments relevant torepparttar 104542 task at hand and things that would be helpful to others. ·Announce when you are leavingrepparttar 104543 call.

Let your participants know how you want to handle questions. Are they welcome all along, or will there be a Q&A time atrepparttar 104544 end?

Also inform them if this will be primarily lecture, or participatory. This will allow them to prepare their mindset.

Any information you can give ahead of time will be appreciated, and will optimizerepparttar 104545 value ofrepparttar 104546 meeting or seminar, just as you would send a hardcopy agenda within your office.

7.Duringrepparttar 104547 teleconference, check in with participants from time-to-time, using their names.

Say, “Mary what do you think about this?” or “John, would you like to make a comment?”

This assures people stay with you onrepparttar 104548 call, and also allows you to getrepparttar 104549 feedback you can’t get because you can’t seerepparttar 104550 participants. You can’t tell if you’re boring them onrepparttar 104551 telephone, or losing their interest, unless you ask.

8.End by going aroundrepparttar 104552 virtual “room” asking each participant to tell you what they will take with them. This assures everyone stays on forrepparttar 104553 duration ofrepparttar 104554 call, and stays invested. It also gives yourepparttar 104555 feedback you need to see if you have maderepparttar 104556 points you meant to, and how to correct on future teleconferences.

9.Ask participants for feedback atrepparttar 104557 end ofrepparttar 104558 call, or to let you know by email. You want to know how to improve inrepparttar 104559 future. 10.There are advantages to paying for a bridge line. Here are some:

·They may be more reliable, though I have never had trouble with a free bridge line. ·They may allow you to recordrepparttar 104560 call so you can sellrepparttar 104561 recorded version later, or send it to those who missedrepparttar 104562 meeting. Also for your own feedback. ·You can put guests on mute if need be. ·They may provide volume control. ·Some provide on-hold music ·Can allow for 100 or more participants

Extremely effective and efficient, many are turning to bridge lines for conferences, meetings and training. Give it a try.

©Susan Dunn, MA, Personal and Professional Development Coach, http://www.susandunn.cc . Transitions, career, emotional intelligence, relationships, leadership, communication. Coaching, Internet courses and eBooks, http://www.webstrategies.cc/ebooklibrary.html . Mailto:sdunn@susandunn.cc for FREE ezine. I train and certify EQ coaches. Email for info.




Managers: Paying for PR-Lite?

Written by Robert A. Kelly


Continued from page 1

So, becauserepparttar obvious objective here is to correct those same untruths, inaccuracies, misconceptions and false assumptions, you now selectrepparttar 104534 specific perception to be altered, and that becomes your public relations goal.

But a PR goal without a strategy to show you how to get there, is like champagne withoutrepparttar 104535 peaches. That’s why you must select one of three strategies especially designed to create perception or opinion where there may be none, or change existing perception, or reinforce it. The challenge here (albeit small) is to insure thatrepparttar 104536 goal and its strategy match each other. You wouldn’t want to select “change existing perception” when current perception is just right suggesting a “reinforce” strategy.

Your writers step forward here to create a compelling message carefully designed to alter your key target audience’s perception, as called for by your public relations goal.

Stay flexible as to message delivery because combining your corrective message with another presentation or newsworthy announcement of a new product, service or employee may lend more credibility by not overemphasizingrepparttar 104537 need for such a correction.

The new message must be very clear about what perception needs clarification or correction, and why. Your facts must be truthful and your position must be logically explained and believable if it is to holdrepparttar 104538 attention of members of that target audience, and actually move perception in your direction. It’s clear that your message must be compelling.

I callrepparttar 104539 communications tactics you will use to move your message torepparttar 104540 attention of that key external audience “beasts of burden” because they must carry your persuasive new thoughts torepparttar 104541 eyes and ears of those important outside people.

You’re in luck here becauserepparttar 104542 list of tactics is a long one. It includes letters-to-the-editor, brochures, press releases and speeches. Or, you might select radio and newspaper interviews, personal contacts, facility tours or customer briefings. There are dozens in waiting andrepparttar 104543 only selection requirement is that those tactics you choose have a record of reaching people just likerepparttar 104544 members of your key target audience.

Your associates will soon want to know if any progress is being made. Of course you’ll already be hard at work remonitoring perceptions among your target audience members. Using questions similar to those used during your earlier monitoring session, you’ll now be onrepparttar 104545 lookout for indications that audience perceptions are beginning to moverepparttar 104546 way you want them to move.

Things can always be moved along at a faster clip by adding more communications tactics, AND by increasing their frequencies.

The only way to be certain you are buying full-bodied public relations results and notrepparttar 104547 “Lite” version, is to undertake an aggressive public relations plan that targetsrepparttar 104548 kind of key stakeholder behavior change that leads directly to achieving your department, division or subsidiary objectives.

end



Bob Kelly counsels, writes and speaks about using the fundamental premise of public relations to achieve their operating objectives. He has been DPR, Pepsi-Cola Co.; AGM-PR, Texaco Inc.; VP-PR, Olin Corp.; VP-PR, Newport News Shipbuilding & Drydock Co.; director of communications, U.S. Department of the Interior, and deputy assistant press secretary, The White House. mailto:bobkelly@TNI.net Visit:http://www.prcommentary.com




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