Continued from page 1
In addition, RealNetworks has a nasty reputation of releasing spyware. There have been many reports, most especially from highly respected Steve Gibson of grc.com (http://www.grc.com). It makes me very nervous to install a product such as Real Player, then find Zone Alarm asking me lots of questions about whether or not it can access internet. According to RealNetworks, their product is not spyware since uses of data are fully spelled out in privacy policy. Let me just point out that their privacy policy is, I'm sure, very complete - document is 187kb in size!
I visited web site recently (http://www.real.com) and found that it's very different from one I saw years ago. It's obvious that some marketing people have been hard at work. For example, it used to be that you could find mention of free version of player directly on front page, brilliantly displayed. Now I had to search for over 15 minutes until I found a link to earlier version available for free (I got distinct impression that newer versions are not free).
I also have a problem with download and installation procedures that ask me to purchase additional products (lots of them) by default (I have to turn them off explicitly), ask for too many options about what they can do and seem to be trying much to hard to sell me additional things constantly. I'm sorry, all I want to do is download silly player so I can see that Osama Bin Laden video, not purchase a gold subscription to this and access to that, and oh yes, can they send me this and that and this and that? Jeez.
As a webmaster, I cannot say that I would feel comfortable putting Real video and audio content onto my site. While technology is sound and works well, I think I'll stick with formats which do not require so much work and so many decisions on part of my audience.
Richard Lowe Jr. is the webmaster of Internet Tips And Secrets at http://www.internet-tips.net - Visit our website any time to read over 1,000 complete FREE articles about how to improve your internet profits, enjoyment and knowledge.