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Your goal when hiring a VA is to ask very specific questions in regards to her work hours:
• Does she have standard Monday through Friday work hours? How about Saturday, Sunday?
• What is
VA's policy for emergency and after-hours work?
• Does
VA recognize national holidays and if so, which ones?
Also, verify
VA's time zone. Remember that some parts of
U. S. do not participate in
twice-yearly time change in April and October.
It's critical you impart
hours you need your VA to be available; it's even more important you confirm your Virtual Assistant’s availability.
Consideration #4: Services
Before you step into
VA world, sit down and make a list of tasks you need to off-load. Remember,
reason to hire a Virtual Assistant is to free up your valuable time so you can do what you do best: run your business and bring home
bacon!
Here are a few examples of
types of tasks to off-load to your Virtual Assistant:
Administrative: **Typing Projects **Proofreading **Research **Data Entry **E-mail Management **Voice Mail Management
Technical: **Website Design & Maintenance **HTML Coding **FTP Services
Creative: **Copywriting **Marketing
Financial: **Bookkeeping **Payroll **Financial Report
Make that list and check it twice. As you VA shop, keep your list handy to see what types of tasks
Virtual Assistant can handle for you.
Consideration #5: Rates
What’s that … you think I do this for free? On
contrary, my dear business owner. Look, I’m a small business owner, just like you are. I work hard every day to earn it, just like you do. I expect to get paid for my valuable time and for
services I provide, just like you do.
Rates, rates, rates. Virtual Assistants charge different rates for different types of services. Some VAs charge overtime, after-hours and holiday rates. Typically, you should expect to pay anywhere from $20.00 - $60.00 (sometimes more, sometimes less) per hour. You should also ask
VA if she offers project-based rates.
Ask
VA if she charges overtime or after-hours rates. Ask her if she charges different rates for work performed on holidays, as well.
Consideration #6: Billing Policies
The work is complete and for your VA, it’s time to bill. When you interview VAs, ask how they bill,
frequency of billing and any billing policies they have in place, such as Net15, Payable Upon Receipt, etc. Does
VA offer PayPal as a payment option, or does she prefer to be paid via check?
Consideration #7: Do You LIKE This Person
My final tip? Ask yourself, "Do I like this person? Can I work with this person, day in and day out?" Life is too short and too precious to waste time in a business relationship which does not make you happy and which does not fulfill your needs.
Hiring a Virtual Assistant can be a lengthy process. Take
time you need to find
VA who’s just right for you and your business.
Copyright 2005 Lori Davis. All rights reserved.

Lori Davis is Director of the Future at Davis Virtual Assistants, a New York-based VA firm. To learn more about Lori and DavisVA, please visit http://www.davisva.com and http://davisva.blogspot.com. You may contact Lori at 917.319.8224 and via e-mail at lori@davisva.com.