Hiring Sales Managers That Are A Perfect Fit

Written by Kathi Graham-Leviss


Continued from page 1

That’s a lot to ask of one person. A sales manager must be analytical but creative… quality conscious but people-oriented. A bundle of contradictions!

The DISC Behavioral Model can offer exceptional insights intorepparttar behavioral styles that would help a person to accomplish allrepparttar 106678 requirements of this position. According torepparttar 106679 DISC, a combination of Influence and Dominance behavioral traits would work best. Therefore your applicant must be:

·socially and verbally aggressive ·optimistic ·good persuaders ·visionaries ofrepparttar 106680 big picture ·people-oriented ·team-oriented

And:

·problem solvers ·results-driven ·positive ·powerful and authoritative ·lovers of a challenge

When you combinerepparttar 106681 two core styles of Influence and Dominance you come up with a person who can sell, support others as they sell, define solutions for selling, motivate and push salespeople, work with individuals or teams, seek out new opportunities, set and accomplish goals, and portrayrepparttar 106682 power and authority to handle managerial tasks as needed.

Be careful! While a person with a singular, strong core style in Dominance might be considered for a sales manager’s position; it is important to note that, withoutrepparttar 106683 addition of high Influence, they might appear overbearing, controlling and domineering. These attributes would certainly have an opposite effect and diminishrepparttar 106684 sales team rather than enhance it.

Usingrepparttar 106685 DISC Model, you can find a person withrepparttar 106686 proper balance of Influence and Dominance. Something that is extremely important forrepparttar 106687 success ofrepparttar 106688 sales department and your business as a whole.



Kathi Graham-Leviss is Certified Coach and Behavioral Analyst who assists companies with defining and developing their Human Resource practices. Visit her Web site today for additional information on the 4-Step Hiring Process and DISC Behavioral Assessments. http://www.xbcoaching.com




Hiring Customer Service Representatives That Are A Perfect Fit

Written by Kathi Graham-Leviss


Continued from page 1

Influence social and verbal aggressiveness optimism good persuasion skills vision ofrepparttar big picture

Steadiness people-orientedloyal to those they identify with good listener patient and empathetic likes a team environment long service is deemed important

A combination of Influence and Steadiness make for excellent customer service reps because they focus on people, they are good listeners and communicators, positive and patient.

Also, this combination of styles lends itself to people who like to continually work in a stable environment, appreciaterepparttar 106677 security of being located in an office and receiving a steady paycheck; but also likerepparttar 106678 challenge and excitement of dealing with new people on a regular basis.

In order to hire customer service reps that are a “perfect fit”, you need to locate those who have these attributes. To do so, look forrepparttar 106679 following “clues” to their behavioral style which might show up during your interview:

Influence – wears designer label clothes, enjoys personal development activities, likes magazines such as People, Inc., Success and Psychology Today.

Steadiness – casual dresser, likes group activities, enjoys magazines such as Reader’s Digest, National Geographic and Better Homes & Gardens.

Creating a good match between your new hire andrepparttar 106680 position will help to achieve loyalty, longevity and job satisfaction for bothrepparttar 106681 employee and your business.



Kathi Graham-Leviss is Certified Coach and Behavioral Analyst who assists companies with defining and developing their Human Resource practices. Visit her Web site today for additional information on the 4-Step Hiring Process and DISC Behavioral Assessments. http://www.xbcoaching.com




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