Having Fun With The Printer Support Techs

Written by Barry Shultz


Continued from page 1

Here is how you can have some fun with your printer manufacturers technical representative. Call their help line and tell them you are having trouble refilling one of their cartridges and ask them for some help because it's not working. Don't expect a warm response. You can expectrepparttar same response if you called your car dealership complaining that your car won't start after fillingrepparttar 107189 gas tank with water! The technicians are trained to drill you to find out if you are using generic supplies or refilling your cartridges. Then if they discover that you are whatever problem that you are experiencing will be blamed onrepparttar 107190 supplies. So you see, weather you are refilling or not, using generic supplies or not, never, EVER, admit this to them orrepparttar 107191 support stops immediately.

If you are having problems most manufacturers will simply send you another printer as long as your warranty is still good, UNLESS it is discovered that you are using generic or refilled cartridges. Printers break down, that's life. But permanent mechanical malfunctions are rarely caused by bad cartridges. Ifrepparttar 107192 cartridge is at fault simply replacingrepparttar 107193 cartridge will fixrepparttar 107194 problem 99% ofrepparttar 107195 time. An exception might be if a cartridge severely leaked insiderepparttar 107196 printer, but I've seen OEM's do this too.

Never send a printer back withrepparttar 107197 cartridges left inside. They will usually tell you to do this anyhow but it's also good insurance in case you left some generic or refilled cartridges inrepparttar 107198 printer. Don't give them any ammunition to use against you.

Barry Shultz is the author of Atlascopy News, and President of Atlascopy, Inc. Atlascopy specialized in affordable alternatives to the high cost of printer supplies. Sign up for the Atlascopy Newsletter and get 10% coupons every week in your email. http://atlascopy.com/signup_new.htm Go to Atlascopy to save a bundle on your printer and refilling supplies. http://atlascopy.com


My Printer Died - An Epitaph

Written by Barry Shultz


Continued from page 1

Ok, time to snap out of it and get a new printer. It was a daunting task to pick out a new printer. I noticed that there must be 30 new models come out this month. Holy cow, this is going to take some time. I think I likerepparttar Epson R300M because it has that monitor thingy. Rats, it's discontinued. Already??? I just saw an advertisement for it. Oh well, I guess I'll go withrepparttar 107188 R320, that has a nifty little color monitor too.

The first thing I better do is go to atlascopy.com and see if they carryrepparttar 107189 cartridges, bulk ink and refilling stuff for my new printer. Oh, and I can't forget to email myself and ask if my old ink will work with this new printer. Darn, I don't see my new printer listed onrepparttar 107190 web site. Why don't they keep their site up to date?

Finally got an answer back from myself. Seems that they have all my stuff but I didn't think to look for cartridge numbers instead of printer models. I really think they should get onrepparttar 107191 ball and list all those new printers when they come out every day. What would it take, two, three hours a day? You can't tell me they are that busy!



Barry Shultz is the author of Atlascopy News, and President of Atlascopy, Inc. Atlascopy specialized in affordable alternatives to the high cost of printer supplies. Sign up for the Atlascopy Newsletter and get 10% coupons every week in your email. http://atlascopy.com/signup_new.htm Go to Atlascopy to save a bundle on your printer and refilling supplies. http://atlascopy.com


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