Having Fun With The Printer Support TechsWritten by Barry Shultz
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Here is how you can have some fun with your printer manufacturers technical representative. Call their help line and tell them you are having trouble refilling one of their cartridges and ask them for some help because it's not working. Don't expect a warm response. You can expect same response if you called your car dealership complaining that your car won't start after filling gas tank with water! The technicians are trained to drill you to find out if you are using generic supplies or refilling your cartridges. Then if they discover that you are whatever problem that you are experiencing will be blamed on supplies. So you see, weather you are refilling or not, using generic supplies or not, never, EVER, admit this to them or support stops immediately. If you are having problems most manufacturers will simply send you another printer as long as your warranty is still good, UNLESS it is discovered that you are using generic or refilled cartridges. Printers break down, that's life. But permanent mechanical malfunctions are rarely caused by bad cartridges. If cartridge is at fault simply replacing cartridge will fix problem 99% of time. An exception might be if a cartridge severely leaked inside printer, but I've seen OEM's do this too. Never send a printer back with cartridges left inside. They will usually tell you to do this anyhow but it's also good insurance in case you left some generic or refilled cartridges in printer. Don't give them any ammunition to use against you.

Barry Shultz is the author of Atlascopy News, and President of Atlascopy, Inc. Atlascopy specialized in affordable alternatives to the high cost of printer supplies. Sign up for the Atlascopy Newsletter and get 10% coupons every week in your email. http://atlascopy.com/signup_new.htm Go to Atlascopy to save a bundle on your printer and refilling supplies. http://atlascopy.com
| | My Printer Died - An EpitaphWritten by Barry Shultz
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Ok, time to snap out of it and get a new printer. It was a daunting task to pick out a new printer. I noticed that there must be 30 new models come out this month. Holy cow, this is going to take some time. I think I like Epson R300M because it has that monitor thingy. Rats, it's discontinued. Already??? I just saw an advertisement for it. Oh well, I guess I'll go with R320, that has a nifty little color monitor too. The first thing I better do is go to atlascopy.com and see if they carry cartridges, bulk ink and refilling stuff for my new printer. Oh, and I can't forget to email myself and ask if my old ink will work with this new printer. Darn, I don't see my new printer listed on web site. Why don't they keep their site up to date? Finally got an answer back from myself. Seems that they have all my stuff but I didn't think to look for cartridge numbers instead of printer models. I really think they should get on ball and list all those new printers when they come out every day. What would it take, two, three hours a day? You can't tell me they are that busy!

Barry Shultz is the author of Atlascopy News, and President of Atlascopy, Inc. Atlascopy specialized in affordable alternatives to the high cost of printer supplies. Sign up for the Atlascopy Newsletter and get 10% coupons every week in your email. http://atlascopy.com/signup_new.htm Go to Atlascopy to save a bundle on your printer and refilling supplies. http://atlascopy.com
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