Continued from page 1
Our friends in
second category are no different then
people who couldn't wait to try every font available when WYSIWYG word processors came out. Problem is, nobody reads this stuff. Period.
And folks in
third category choose to underline words leading people to believe they're hyperlinks or forget to use consistent font formatting (ie serif versus san serif fonts) on similar pages. Besides looking goofy, it again reflects poorly on
Website owner's attention to detail.
5. Poor Navigational Method Simply put, if a user can't tell where he is within a given website, at all times, they will eventually become disoriented. There should always be a consistent navigational method through
site that allows
user to know exactly where he is, and how he can get elsewhere. If you make it hard for your visitors to find their way around your site, they'll find their way to somebody else's site.
6. Graphics (Yes, Size Does Matter) There is nothing more annoying then waiting minutes for a page to load. And while many folks are connecting to
Internet much faster than ever before, if you don't design your site for
lowest common denominator, you'll end up turning away
vast majority of users who still surf
web at modem speeds.
We understand that graphics make for a much more visually appealing environment. Just make sure to use
smallest graphic size possible.
7. Browser Bias Oh sure, it would appear that Microsoft rules
world, but does that mean all other browsers should concede defeat? NEVER!
When designing a website, it is important to recognize that although
Microsoft browser owns
majority of
browser market, it does not own it all! Depending on
site (and more importantly,
content of
site), I have seen
Microsoft browser accounting for between 50 - 80% of
traffic. That means that 20 - 50% of
users ARE NOT using
Microsoft browser. This, my friends, is important to remember!
The test of a great website designer is that he/she ensures that their site looks and responds
same, regardless of
browser being used. The truth is, without exception, almost EVERY website I inspect fails this test.
Why? Because most WYSIWYG design programs do not write code that works
same for all browsers. And most designers are too lazy to take
time and test their work in both
Netscape and Microsoft browsers (Opera & Mozilla too, for that matter).
Because
goal of every website in
WORLD is
same, designing a site that ignores a particular browser is tantamount to designing a site that ignores a particular visitor. Ask your sale, support, or marketing VP if they want to ignore upwards of 50% of their visitors. Once they get off
floor, they'll answer that question with
obvious response.
Marketing Mistakes -------------------------------------
8. Lacking a Clearly Defined Message. It is surprising how many folks rush out to show off their latest design triumph without asking themselves this simple question, "Who is your target audience?" Without being able to clearly articulate who you're trying to attract, you'll have a very difficult time designing a site that gets your message across.
Equally important is to realize that having too many targets is as risky as not having any. Just as you can't be all things to all people, neither can a well designed Website. Pick your target, and you'll be surprised how much easier it is to decide what should or should not go on your site.
9. Stagnation is not Where Single Deer Live. Unless you are about to close
doors on your company, there is always something web-worthy for your site. By establishing a pattern of constantly adding or changing information on your site, you'll entice visitors to keep coming back for more. Can't think of anything to add? Then why should a visitor return?
10. Under Construction Do not invite a customer to a section that has not been completed. Either hide
section, or get enough content in that area to make it valuable. Anything less is a waste of
visitor's time, and is disappointing.
Even more concerning; if a visitor believes a section/page of your site is "always under construction",
chances that he'll mosey that way when you have completed it are nil. ________________________________ Scott Whitney is a speaker, trainer, consultant, author and expert in website development and broadcast campaign marketing. Visual examples of
above mistakes, along with five bonus "mistakes" is yours free at http://www.whitcom.com.
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Scott Whitney is a speaker, trainer, consultant, author and expert in website development and broadcast campaign marketing. Visual examples of the above mistakes, along with five bonus "mistakes" is yours free at http://www.whitcom.com.