Continued from page 1
REASON #5: THEY DON'T DO A GOOD JOB Now you can take away all your extra finger and toes and you probably can't even fill up your fingers with professionals that actually do a Good job. What about EXCELLENT work? No. We have to put up with less than good. Barely passable work.
What happened to taking pride in work? What happened to honesty and integrity? Apparently it's becoming a thing of
past.
Service Professionals do such a poor job at their work that they can't offer a guarantee of any kind. They'd go broke if they did that. They simply do a poor job, feeding on your necessity; forcing you to move on to someone else and "hope" for better next time.
REASON #6: THEY LEAVE A MESS You know, like
painter that doesn't bring a drop cloth, gets paint on your carpet, takes your money, and leaves...
The plumber that fixes
leaky pipe in your crawl space, comes out, tracks mud and dirt on your carpet, takes your money and leaves...
The cable installer that walks with shoes on in your home, drills a hole in your wall, goes back outside to hook things up, comes back inside, leaves sheetrock and dirt on your carpet, takes your money, and leaves.
Maybe they must think their mess magically disappears or something. No. Obviously they expect you to clean up after them or they'd clean up themselves, right?
You shouldn't have to pay for a service and then clean up their mess. But it happens over and over.
REASON #7: THEY PLAY LOUD MUSIC, CUSS, AND MAKE A LOT OF NOISE How someone can do that in your home is beyond me.
It's YOUR home, and maybe you've even got small children. But they act like your stuff is theirs or that your not even around.
Cleaners are especially guilty of this. Sure. I like to have music playing when I'm working; but what gives them
right to turn on your stereo--with or without asking--while working in your home?
They are there as a paid employee to provide a service and leave. Not to be provided with every comfort that belongs to you.
And what about your children? How dare someone use filthy language or off-color jokes that will poison
minds of
ones you so carefully molding? They should be kicked out of your home.
And, how many times have you been on YOUR phone in YOUR home but can't hear because of
worker's noise or
cleaner turning on
vacuum right next to you? Really. That's just too much.
REASON #8: THEY ARE UNPROFESSIONAL AND CAN'T COMMUNICATE They're called "service professionals" because they're supposed to be professional. But they aren't. Maybe that's why we call them "workers"--just using
word "professional" in regards to them degrades
term.
To deserve
honor of "professional", one should be clean-cut, polite, competent, credentialed, and literate.
You may wonder if you know any "professionals" at all? Obviously most service workers don't look
part; and to add insult to injury, they can't talk it either.
They can't talk in terms you understand They can't even repeat
concerns you express They can't tell you what to expect from their service They don't know
meaning of everyday words you use You can't expect anything satisfactory from someone who can't even communicate on a rudimentary level.
REASON #9: THEY SMOKE AND SMELL OF SMOKE If you smoke, then this probably doesn't bother you. And so it may be news to you that most of us DON'T smoke and can't stand to have it blown in our face or even smell it on your clothes.
And not only that, but those of us who DON'T smoke avoid it for our health. And breathing your 2nd hand smoke is downright UNHEALTHY--so we don't want to be around it.
Really, I personally think this should be
#1 reason why service professionals are avoided like
bubonic plague. Because tobacco smoke kills you--just not as quickly.
REASON #10: THEY USE 'BAIT AND SWITCH' SALES TACTICS Or sleezy ones, or dis-honest ones...whatever you want to call it.
"Bait and Switch" is probably
most common one. You know. The promise of one price--even from an estimate or coupon--and then being told
price will be higher because of...whatever.
Like
carpet cleaning coupon you get for $9.95 a room. You clean 3 rooms, expecting a bill of $29.85; but you are handed one for $480.23.
"What's
deal?" you ask.
And then you get
run-around that
$9.95 a room was only for rooms under 25 square feet and only for rooms that were cleaned with
basic process. And since all your rooms were over 25 square feet, and since all your rooms required more than
basic process, your rooms were cleaned at
rate of $1.25 per square foot.
CONCLUSION: It's a wonder at all that their is an industry for service professionals. There probably only is due to
public need for it.
But what if you were provided with a simple tool that let you avoid
service industry, you'd grab it, wouldn't you?
Well, you have
opportunity to avoid
carpet cleaning industry. You don't have to give any carpet cleaner
opportunity to pull even one of
these 10 on you.
For more information, please visit http://www.cleanmyowncarpet.com or e-mail laura@cleanmyowncarpet.com

Laura is owner of http://www.cleanmyowncarpet.com which provides teaching materials for consumer's to clean their own carpet better than any professional. She is certified by the IICRC and a member of ethicalservices.com