Knowing when to remain silent is a pearl of wisdom beyond price. It is as important for salesperson as it is for parent, lover, friend, executive, or employee. The old cliché, "Silence is golden." is one of truest statements ever to appear. Just as there are times when right word is required, same is true about silence.

Incidentally, author of our little equation for success was one of most successful men who ever graced this planet. He was a kind and gentle person and completely selfless. He was welcomed in every country on earth and acknowledged, while still alive, to be one of greatest minds to have ever lived. And he was an expert at silence. His name? Dr. Albert Einstein.

Remember: When you maximize your potential, everyone wins. When you don't, we all lose.

I have right to ask for assistance.

I have right to ask for affection.

I have right to express my feelings.

I have right to feel and express anger.

I have right to be treated with dignity.

I have right to question those in authority.

I have right to learn and grow from my mistakes.

I have right to choose when I shall assert myself.

I have right to enjoy honest and open relationships.

I have right to tell others what I will and will not do.

I have right to be treated as an intelligent human being.

I have right to refuse any request without feeling guilty.

I have right to express myself without fear of retribution.

I have right to respect others, as I would have them respect me.

I have right to make mistakes without being made to feel guilty.

I have right to say truly that I don't know or I don't understand.

Remember: When you maximize your potential, everyone wins. When you don't, we all lose.