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Remember, your employees are always doing something well. Make sure you come from a positive position of improvement when giving feedback. Let your employees know that you appreciate their efforts and difference they make each day.
Also make it “safe” for employees to give you feedback. Let them know that no one is perfect (I know we think we are) and that you value their feedback to make work environment a “win-win” situation for all involved. Teach your employees how to give feedback, both positive and constructive. Remember, as a leader, you are constantly developing your employees for next level. 5. Ask for Employee Solutions People go to work to succeed, not fail. Employees also go to work because they want to make a difference at their job. One of best ways for employees to feel they are making a difference is to involve them in solution creation process.
Make asking for solutions from your employees an ongoing process. Whether during staff meetings, one-on-one sessions, etc., make it safe for employees to develop their own solutions. If given opportunity, your employees will come up with solutions that are innovative, proactive, and in some cases better than any solution we can ever develop.
To motivate your employees to create solutions, you must do following:
* Give them credit for solutions * Create reward systems for solutions * Make it easy for them to communicate solutions * Massage solutions for positive results
Very importantly, if employees share a solution with you, please, please, please, give them feedback ASAP. You will lose employee credibility if they think you don’t care or are taking credit for their ideas.
Apply these techniques now and you will gain credibility and increase productivity with your employees while developing a high performance environment that achieves outstanding results.
Source: Towers Perrin, Enhancing Corporate Credibility-Is It Time to Take “Spin” Out of Employee Communication? January, 2004
Ed Sykes is a professional speaker, author, and success coach in the areas of leadership, motivation, stress management, customer service, and team building. You can e-mail him at mailto:firstname.lastname@example.org, or call him at (757) 427-7032. Goto his web site, http://www.thesykesgrp.com, and signup for the newsletter, OnPoint, and receive the free ebook, "Empowerment and Stress Secrets for the Busy Professional."