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For an example of how to turn your product or service’s features into benefits, let’s look at one of our particular services.
Product/Service: Virtual Word Processing
Feature: Over 15 years of experience in both corporate and small business sectors. Benefit: Your customers will have peace of mind that work will be done accurately and to their specifications, with little or no need for them to use their valuable time to train. (Save Time)
Feature: Competitive pricing Benefit: Your customer will save money by using services rather than spending money on a temp who may sit idle for periods of time. (Save Money)
Feature: Globally available Benefit: Your customer does not have to worry about where they are located, geographically. They can receive help they need from anywhere in world, whenever they need it. (Save Sanity and reduce stress levels)
For every feature of your product or service, you need to show that there is an advantage to your clients… something that will make their life easier.
To briefly sum things up, there are two basic rules when putting together sales copy:
1.Establish a need. (Do some research and find out what your clients have to have.) 2.Show how your product or service satisfies that need.
Don’t ever forget that your potential customer wants to know what’s in it for them. So, outline your product or service’s features in your sales copy or marketing material but, more importantly, reel them in by associating benefits.
Janice Byer is a certified Master Virtual Assistant and owner of Docu-Type Administrative & Web Design Services (http://www.docutype.net). Visit her website to read more of her articles, sign up for her award-winning newsletter, and browse her various services, testimonials and resources.