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RULING IN VOIP VoIp is certainly getting it's share of
market right now as more and more softphones or internet phones are coming out of
market every month.
What is voip? Voice over internet phone which basically denotes that you can now make clear pc to pc calls worldwide.
Skype.com Take a look at Skype for example. They're definitely a new player against giants like Yahoo, and MSN but they say that they have 14 million downloads up to date. I'm not against them but hey, they're software is ad-ware so you should be aware! http://www.Skype.com
Buzzfon.com There's a new player in town and they call their pc to pc calling softphone, Buzzfonp2p. They're giving away free 30 day trials and yes,
user surveys are in. They're clear,
quality is amazing with no disruptions mind you even if you're on dial up! So you can check them out. http://www.buzzfon.com and nope, they don't have ads on them and you can even make pc to phone calls, phone to phone calls, phone to pc calls on their advanced version of Buzzfonp2p, aptly called, Buzzfon+.
GO BROADBAND FOR LESS There are a lot of broadband services out there who would'nt charge you an arm and a leg for their services. One of them is Vonage and
newest player in town is Bonusfon.
Vonage.com They have specific target packages for different market segments and they're basically number one in terms of broadband user surveys. http://www.vonage.com
Bonusfon.com They are certainly getting their own share of
market, as what
energetic telecom owner Tam Sanchez said regarding distributing global broadband services. Their rates are highly affordable and they have a feature called pay -per-talk. Pay only for
services you need and you want. Yes, they're lower than Vonage and more competitive and flexible in terms of packaging. http://www.bonusfon.com
HELPDESK SOLUTIONS Helpdesk solutions are web applications that you install on your own server or hosted on
provider's server that includes most of
customer support solutions like FAQ, TICKET SUPPORT SYSTEM, and LIVE CHAT. Some even have phone in support.
There are a lot of helpdesk solutions out there which are free but then always has a drawback. It's either, chatting service are slow on your server or it just freezes in
screen while you're online or you can only try it if you have
latest language of php, and perl installed in your server.
There are particular helpdesk solutions we like that offers a lot more for less.
LiveHelp.Stardevelop.com - PHP Live Help Messenger is
new real-time, live chat, customer service software solution allowing customer support operators to chat to potential online customers browsing your web site. (Price : $89.00) http://www.livehelp.startdevelop.com
DNAHelpdesk.com - DNA Helpdesk is a powerful yet user friendly module for
corporate helpdesk available on its own, combined with DNA Pack 1 (Inventory) or as part of our overall DNA management suite. DNA Helpdesk is a fully web based solution providing detailed recording and tracking of user Help Requests. (Price : Commercial) http://www.dnahelpcenter.com/
IN CONCLUSION There are a lot of ways to interact and create a more personalized service than your other competitors and that will surely depend on
ways and means that you want them to contact you. Provide them more avenues of interaction and they will certainly trust you more than your competitors. Help them to help yourself.
Happy Profitting!
The author Maida M. Barrientos is
owner and publisher of TalkingProfits.net, (http://www.talkingprofits.net) and a marketing assistant for Buzzfon.com (http://www.buzzfon.com) and Bonusfon.com (http://www.bonusfon.com), a premier voip solutions and broadband communitications provider. You can contact her at maida@buzzfon.com for partnership inquiries.

The author Maida M. Barrientos is the owner and publisher of TalkingProfits.net, (http://www.talkingprofits.net) and a marketing assistant for Buzzfon.com (http://www.buzzfon.com) and Bonusfon.com (http://www.bonusfon.com), a premier voip solutions and broadband communitications provider. You can contact her at maida@buzzfon.com for partnership inquiries.