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•Key term definitions to reduce confusion
•Measures of effectiveness to quantify outcomes
•References to related documents to improve usability
•Listing of applicable laws or regulations to communicate compliance
•Detailed list of revisions to track edit history
•Forms to ensure proper control and record keeping
Writing Policies and Procedures
Procedures should be action oriented, grammatically correct, and written in a consistent style and format to encourage maximum usability. This will result in an increase in both effectiveness and efficiency.
Improve Performance in All Departments
You can improve your procedures for many departments, improving performance and results:
•Customer Service
•Finance
• Information Technology
•Sales & Marketing
•Engineering
•Human Resources
•Security & Disaster Recovery
•Manufacturing & Production
Best Practices Saves Time
With more effective and efficient features, you can finish your policies and procedures project sooner. A core set of “best practices” policies, procedures and forms will begin to save you time right away.
