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Which do you reckon will be more impressive: you gloating about your wins and toys, or you letting other person have their 15 minutes of fame?
Good manners, as well as psychological research, dictate that to impress your guest you should always keep at forefront of your mind question, "How am I making other person feel?"
Actively encourage others to talk about themselves, and respond genuinely --- without bringing it back to yourself.
6. Focus on their achievements Use flattery sparingly but powerfully by focusing on other person's achievements, not their personal attributes. Even if they suspect you might be brown-nosing, they will still get a warm glow from a well-directed compliment. "You have a great eye for colour; I really like how you have put office decor together" is more flattering than, "Nice office".
"I like your new BMW - you must be a real asset to company for them to give it to you" is more flattering than, "So who did you suck up to?"
Similarly, "You have a great eye for colour; I really like how you've put your wardrobe together" works better than, "You look totally shaggable in that dress".
7. It's never too late Remember, there's very little that is unfixable in our interpersonal business relationships. There is usually always another chance to fix false first impressions.
Let's say you arrive at a meeting late, having just copped a parking ticket from previous appointment. Your mood is not, as they might say, triumphant and glowing. Instead of responding appropriately to a new acquaintance's polite greeting, you mumble a grumpy 'yeah' and drop your laptop bag unceremonially into a nearby chair.
Okay, not a good start. But step outside room for a moment, take a deep breath, count to seven (ten is too long a pause) re-enter room and look your acquaintance in eye. Apologise and explain why you are out of sorts. You might even want to turn it into a joke by saying something like, "I see you just met my evil twin."
And remember to cut others some slack if they make a bad first impression on you, too! What comes around, goes around...
When you match consumer psychology with effective communication styles you get a powerful combination. At Hopkins-Business- Communication-Training.com you can find the secrets to communication success. At Hopkins we show you how to communicate better for better business results. www.hopkins-business-communication-training.com