Email Etiquette IVWritten by Kathie M. Thomas
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Bad Language On occasion over past few months I've noticed some messages with bad language posted to online discussion groups that are usually maintained for business purposes, i.e. those groups that are designed to assist people with their line of business. Whilst I appreciate that we all get annoyed with some things I really do not feel that bad language has a place in a public forum that is used for business. Perhaps this might be an old fashioned value but I doubt that people would write a business letter using bad language so I cannot understand them doing same when posting a message to a business group. Think carefully when writing your email - is language you are using something that might offend another person? Could message get in front of someone you'd like to do business with? How would you like them to think of you? It only takes a moment to think about what you're written and to read it again before sending it on.
Article reprinted by permission Kathie M. Thomas, Founder "A Clayton's Secretary". Kathie is a multiple award winner in her industry as a Secretary and Virtual Business Operator, and has 30 years' experience in the secretarial/ administrative field. www.asecretary.com.au
Email Etiquette VWritten by Kathie M. Thomas
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Signatures It is good to experiment with your signature style – have a look at what others do so you can decide what you do and don’t like. You can use colour, different font formats, and even add a graphic. You may have to check your menus in Outlook but in 2000, to create a signature, you can click on Tools, Options, then select Mail Format, then Signature Picker and New. Depending on options you chose when installing Outlook, a simple editor, or Word may open. Write your signature block, give it a name and save it. You can also choose (after saving) whether signature block will be used on Replies and Forwards for email. This detail is simplified – if you need detailed assistance, please call me or email me for further instruction.
Article reprinted by permission Kathie M. Thomas, Founder "A Clayton's Secretary". Kathie is a multiple award winner in her industry as a Secretary and Virtual Business Operator, and has 30 years' experience in the secretarial/administrative field. www.asecretary.com.au