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Advertise your great reputation in ezines, on your website, on other websites, in banner ads, in text ads and on discussion boards. Use testimonials from satisfied customers to boost your credibility when you tell
world all about your great reputation.
Once you have started to gain a good reputation, how do you keep it? At a minimum, do
following:
1. Provide a quality product or service: This should be obvious but some may need to hear it. If your product breaks on
first use or if your service stinks then there’s no way to gain a great reputation. Customers know when they have been scammed and they will let everyone else know it too.
2. Provide quality customer service: Reply promptly to all customer problems and requests for assistance.
3. Give refunds: If you absolutely can’t satisfy
customer then refund his money in a prompt and courteous manner.
4. Conduct follow up customer surveys: Ask customers to complete a survey regarding your product or service. Make sure to include space on
survey for general comments. Pay close attention to statements made in this section. If a customer goes out of her way to write it out then it is important information.
5. Donate to charity: If your budget allows, make a point of donating a percentage of your profits to a worthy cause. Make sure you advertise this fact as much as possible. People love to feel that they are helping others.
You really should try
suggestions you’ve read in this article. After all, as you may know, I have a fabulous reputation in
online community.
Keep Learning and Keep Promoting!
Alex
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