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Facing this problem, it would seem wise to use a web-based email interface. Problem here is that you will have to constantly monitor a web-based email account for new inquiries. Can you imagine
pain of relying on web-based email for
operation of your business? Unless your web mail system contacts you immediately upon
arrival of new email, then you must maintain an open browser window to your web mail account and continually refresh
window to see if there is new email to answer.
Relying upon your web email account for your support inquiries can become very time consuming and inefficient.
The advantages of having
ability to have one email account monitored by a number of people, and having
ability to move some emails to different folders should weigh heavily in your consideration of using web-based email for your sales and support inquiries.
Web-based email had seemed like
perfect solution for
cost-aware business person, but
disadvantage of
troubles of keeping an eye for incoming mail seem to eliminate this as a realistic solution to our problem, doesn't it?
I had argued with myself concerning how to solve this problem for many months. I needed an effective sales and support inquiries system without spending my entire budget to get it. But you know, if you stew over a problem long enough and keep your eye to
horizon, a solution will present itself.
As it turned out, a piece of software I had on my system for quite some time figured into
solution I had been searching for. With
last upgrade of
ePrompter software, I suddenly realized that
final piece of
puzzle was within my reach.
ePrompter is a handy little application that has always permitted us to check multiple email accounts simultaneously and delete messages as we were finished with them. With
last upgrade of ePrompter,
makers enabled us to have
ability to respond to email inquiries also.
With this development, I have handed out copies of
ePrompter to each of my support team members. ePrompter runs in
background and notifies us through an icon in
System Tray how many new messages are present in each of
accounts we monitor. As we answer each email, we either delete it from
server through
ePrompter software, or if we need to store
messages for future reference, we log into
web-based version of
account and move
email in question to
appropriate folders.
To get your copies of
ePrompter software, visit http://www.eprompter.com . This software is free to download and use, and will be absolutely essential to your low-cost (free) sales and support system.

Bill Platt is co-owner of Double Eagle Business Center (DEBC). By providing an honest and well thought out MLM Opportunity, DEBC meets all the legal requirements for an online MLM plus offers products and services which can support any online business along with an innovative and a high percentage (75%) commission payout to Affiliates. http://PathTrax.com/x.pl/BP121,17