It is quite welcome that some web hosts these days, apart from having their phones being answered by real people, also offer multiple options for people to get in touch with them. Some hosts even now have a new feature on their web sites where a client can send an instant message to their technician’s pagers. Now that is what I call service.

And about time too. The number of people whose livelihoods directly depend on performance of web sites is rapidly rising these days and it is only proper that good service and support services are offered by web hosting companies.

Luis Perez works for a web host whose phones are answered by real people.

If you suspect that your site may be losing traffic because of slow speeds or unreliability, you can do following;

a)You can try and regularly open site yourself. Apart from using your own computer, whenever you’re somewhere where there’s a cyber café or local library, pop in and try visiting your own site at different times of day.

b)Ask your friends to visit your site and report to you. Apart from helping you ensure that your hosting site is okay, this is an ideal way of marketing your offering to close friends and relatives without having to fear facing rejection. This is because those who’ll be interested will give you business or even refer others. And those who will not be, will simply be happy helping you out with your research.

c)If you’ve not chosen a hosting firm yet and want to avoid all problems mentioned in this article, then take a closer look at your hosting company before you hand over fate of your web site to them.