DialResults Lowers Costs on Multi Site Call Centers through use of IP Technology

Written by Richard Logan


Continued from page 1

DialResults is ready with call center solutions today. Do not allow your contact center to become stale and not meetrepparttar needs ofrepparttar 133488 customers ofrepparttar 133489 future. Make sure you can move across multi media boundaries. Those who do not prepare will end up with lower customer satisfaction, service and revenues. No matter what type of contact center you have, DialResults has a solution. For more information go to http://www.dialresults.com or call Richard Logan at 1-888-839-3613 ext.4581

Benefits of Using DialResults Remote Agents 1. Lower operating costs. Agents working on a DialResults IP enabled predictive dialer solution from home means a A much smaller contact center facility is required ó for major cost savings to a contact centerís business solution.

Lower telecommunications Cost 2. Routing calls overrepparttar 133490 DialResults IP network will dramatically reduce a contact centers costs for both inbound and outbound calls

Seamless service. 3. An agentís physical location is transparent to everyone: agents, callers, and called 3rd parties. DialResults also allowsrepparttar 133491 contact center to maintain high-quality service, when one contact center location is closed or reaches its call handling capacity, calls can be automatically routed to another location.

Easy administration.

4. Separate sites can be difficult to administer centrally with one management team. DialResults contact center solution IP predictive dialer allows ease of use and administration. .



Richard Logan has over 15 years in the call center industry both in the 8th largest call center in the USA to selling contact center technology


DialResults Lowers Costs on Multi Site Call Centers or remote agents through use of IP Technology:

Written by Richard Logan


Continued from page 1

Benefits of Using Remote Agents or Multi Site Contact Centers

1. Lowers operating costs.

Agents working on a DialResults IP enabled predictive dialer solution from home or from a remote location means a much smaller contact center facility is required ó for major cost savings for a contact centerís business model.

2. Lower telecommunications Costs

Contact Centers routing calls overrepparttar DialResults IP network will dramatically reduce a contact centers costs for inbound and outbound calls or any type of multi media application.

3. Seamless service. Agentís that are onrepparttar 133487 DialResults IP solution will now haverepparttar 133488 benefit that CSRíS physical location is now transparent to everyone: agents, callers, and called 3rd parties. DialResults new IP technology, also allows contact centers to maintain high-quality of seamless service, so when one contact center location is closed, goes down or reaches its call handling capacity; calls now can be automatically routed to another location or a group of off site agents.

4. Easy administration.

Separate sites or remote at home agents has been difficult to administer centrally with only one management team. Now DialResults IP predictive dialer solution allows ease of use with seamless administration of all remote locations and at home CSRíS. For more information call 1-888-839-3613 ext. 4581 or 1-602-445-6201 and please visit http://www.dialresults.com .



Richard Logan has over 15 years in the call center arena. Both as a Telemarketing manger to selling of predictive dialers starting in UNIX to the new IP Multi Media Predictive Dialer systems.


    <Back to Page 1
 
ImproveHomeLife.com © 2005
Terms of Use