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Also keep this in mind: First impressions die hard. Once we've been tagged as patsies, it can be awfully hard to shake
label. The more firmly entrenched we get in
role of a patsy,
harder it becomes for us to break out and stand up for ourselves.
Negotiating Ethically But Firmly Will Not Injure A Relationship
Donald at
newspaper stopped himself from negotiating with Jeanne because he was afraid of upsetting
applecart. He had a good rapport with his boss, and he was afraid he'd really disrupt it if he suddenly changed his style and began asserting his own needs. For her part, Jeanne probably reinforced his fear by continuously talking about "team effort" and how wonderful it was that "we're just one big happy family."
If you find yourself in a like predicament, try to step back and put it all in perspective. Are you really out to wreck this person's world? No. Do you really want to upset
whole applecart? No. All you want are
apples you deserve. The other person, of course, may try to "guilt-peddle" you into thinking that you are upsetting
whole applecart, hoping to make you retreat from your position. Don't pay any mind. Stand firm. Once you clearly establish that you're not backing off,
other person will have to negotiate with you. The nature of your relationship may change as they realize you're no longer a pushover, but
change will be a positive one. The end result will be a relationship based on mutual respect, not one-sided manipulation.
Fear of Being The Bad Guy
If Paul could've brought himself to say, "That's a little more than I was looking to pay for a car," Bill surely would've come down from $1,300. Why did Paul leave himself no chance of shaving some bucks off
price? He was afraid of switching hats, that is, of exchanging
nice white hat of friendly banter for what he saw as
black hat of give-and-take bargaining.
Nonsense. Bill was expecting a negotiation. Of course, it is a really good idea to build a positive relationship at
start of any negotiation. Once that is done, however, it is normal to move into hard bargaining. Hard bargaining can and should be conducted in a friendly manner but it is still hard bargaining and it is fully appropriate.
So Lets Negotiate - Only Good Things Will Happen If You Do
When we play a game like tennis or chess, we play to win, and if we succeed, we don't make an enemy in
process. The same is true of negotiation. We're out to meet our needs and we give it all we've got, but when it's over, that's it. As long as we keep it friendly and don't pull out any dirty tricks, there's no reason in
world that a negotiation should engender any bad feelings or result in any ongoing enmity. So go for it. You're merely attempting to fulfill your own legitimate needs.
(c) Michael Schatzki - 2004. All rights reserved.

Michael Schatzki is a master negotiator who has provided sales negotiation training and coaching for thousands of people in the U.S. and globally. Check out all of Mike's articles at http://www.NegotiationDynamics.com Mike can be reached at (888) 766-3530.