Cutting Down Your Trade Show BudgetWritten by Susan Friedmann
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Investing in both marketing and training means that you’re interested and willing to focus on long-term results. Neither is designed to give a “quick fix,” rather using them continuously in an organized and planned manner, will produce results. They’re like a dripping faucet, so long as drops constantly fall into tub, it will fill up. However, if you maintain a “turn on, turn off” approach, that is train and market in times of plenty and discontinue when there’s a shortage, then your results are likely to mirror your actions. Look at how you can keep an operational equilibrium to avoid highs and lows. Develop a consistent marketing and training strategy. 4. Inspire loyal workers Often companies are reluctant to invest too much in training staff for fear that once trained, they’ll leave for “greener pastures.” Since there are no guarantees in life, that’s always going to be a risk, but does that mean you shouldn’t develop your people to be best they can be? Absolutely not! The reasons employees leave may be many. Employees may leave because of frustration or stress. They might feel unappreciated or undervalued. It could be that they believe your company is heading for an iceberg and want to "jump ship" before it sinks. Maybe they feel that their salaries are not in line with jobs they are performing. Or they could feel that they don't have enough authority, growth opportunities, or direction in their careers. Training is often key to help inspire loyalty. 5. Improve performance Employees are backbone of your company. Without them, your company cannot stay afloat. The relationship between employees and employers has to be a partnership; if they feel their needs are being ignored, they will leave you. But when both sides work on same wavelength, share same goals and ideas, company will be on right track for success. What better place than tradeshow floor to exhibit this mentality. Your exhibit staff represents your internal customer-service team and your company ambassadors. They stand for your entire organization. These people have awesome responsibility of making or breaking future relationships with attendees, prospects and customers. Their attitude, body language, appearance, and knowledge help to create positive or negative perceptions in minds of visitors. Make sure that they’re well trained and can do what you expect of them. Training shows that you recognize your team’s importance in company and look to develop their skills to improve performance. Exhibiting is a powerful extension of your company’s marketing strategy and your people are backbone of your company. Eliminating your marketing and training budgets during times of recession is tantamount to profitability suicide. So consider looking at other places to make those cuts!

Written by Susan A. Friedmann,CSP, The Tradeshow Coach, Lake Placid, NY, author: “Meeting & Event Planning for Dummies,” working with companies to improve their meeting and event success through coaching, consulting and training. Go to http://www.thetradeshowcoach.com to sign up for a free copy of ExhibitSmart Tips of the Week.
| | Ten Secrets of Super Successful Meeting Planners Written by Susan Friedmann
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Skillful and savvy negotiators know exactly what they want. They spend time doing their research so that they know as much as possible about their opponent. They are prepared with strategies and tactics, questions and possible concessions. They are masters at finding alternative ways of talking about, reacting to and solving problems. They use their talents of intuition, flexibility and concern for others to reach an agreement where both sides win. They look to create a feeling of cooperation to build a mutually beneficial working environment. 7. Applying a positive attitude Research successful people and you’ll find that having a positive, “can do” attitude ranks high on their list of characteristics. Not only are they positive and upbeat, they surround themselves with naturally positive and successful people. Give it a try and see it their attitude rubs off on you. When you focus on what you can do versus what you can’t do, expect to find solutions to your various challenges. Try changing your vocabulary to reflect your optimistic thoughts and feelings, and see what happens. People find you more attractive and want to be around you, especially when you focus and direct your conversation onto outcomes they want. 8. Evaluating results Any master continuously looks to improve on their performance, and a super successful meeting planner is no different. Create a system to evaluate your results. Ask your participants for their feedback. Find out what they liked about your event, and what they would like to see improved in future. In addition, ask yourself what you thought went well and what you would do differently if you had to organize this event again. Chronicle all your data and keep accurate records so that you can refer to them next time around. 9. Being a perpetual learner We live in an information age and are surrounded by more stuff than we can possibly cope with. However, successful people love it, as they are perpetual learners. They know pitfalls of relying on what worked in past as a guide to what will work in future. That’s why they constantly look for new and improved ways of doing things, learning from masters and staying open and willing to try different approaches. 10. Keeping a sense of humor If you don’t laugh you cry and in meeting industry there’s no lack of situations where it’s easy to shed a tear. Keeping a sense of humor will definitely help prevent you getting mad, angry and frustrated with those incompetent and disorganized suppliers. Learn to laugh at their mistakes as well as your own to keep a saner perspective on life. If nothing else, remember that laughing is good for your health and will help reduce your stress and blood pressure levels.

Written by Susan A. Friedmann,CSP, The Tradeshow Coach, Lake Placid, NY, author: “Meeting & Event Planning for Dummies,” working with companies to improve their meeting and event success through coaching, consulting and training. Go to http://www.thetradeshowcoach.com to sign up for a free copy of ExhibitSmart Tips of the Week.
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