Customer service, everyone say's their's is great

Written by Vern Anderson


Continued from page 1

Is this what customer service onrepparttar web is coming to? What ever happened to (the customer is always right?)

I realize thatrepparttar 104758 web sites that are doing very well are very busy handling a lot of daily chores, however customer service needs to be atrepparttar 104759 very top of their list if they want to continue to be very busy.

I know some sites still have excellent customer service, three of those are, Host4Profit, Graham Hamer of Profit-Plan and Terry Dean NetBreak Throughs. I have received excellent customer service at these web sites.

Now I know there are a lot more with excellent customer service, but I also know that an awful lot ofrepparttar 104760 top sites are failing miserably.

Customer support isrepparttar 104761 one thing that will make or break a great web site with great products faster than you can say scat.



Vern Anderson, Publisher News You Need http://www.newsyouneed.us And Proud owner Plug-In Profit Site. Let Stone Evans build you one for free. Earn residual commissions from one web site. Create a monthly paycheck. See It Here! http://www.beanaffiliate.com


The Ten Habits of Highly Effective Speakers

Written by Sandra Schrift


Continued from page 1

6. Prepare 24/7 you don’t write speeches, you find them everywhere in hotels, from family experiences, inrepparttar supermarkets and restaurants. Retrieve them and retell them. Don’t lose out on great material because you didn’t have your note pad near you. Why not invest in a mini-tape recorder and record ideas as they occur throughout your day.

7. Speak torepparttar 104757 ways people learn; auditory, visual and kinesthetic. Know your audience so that you can offerrepparttar 104758 right mix. Research suggests 40% are visual, 40% are kinesthetic, and only 20% are auditory. If you don’t use props or visuals, you will not reach 80% of your audience. Be inclusive and find ways ools that will speak to 100% ofrepparttar 104759 people in your audience.

8. Support your main points with stories most people delineate their thoughts visually. People learn best from your personal stories. They will also do a better job in retaining your message if you tell them a story. Remember when you were a kid. . .you said to your parents, tell me a story. When an adult hears your story, they are only a step away from their own story. Become a good story teller and watch your referrals and repeat business increase.

9. Make it fun learning is directly proportional torepparttar 104760 amount of fun your audience is having laughter is like internal jogging. Inject some humor alongrepparttar 104761 way. The audience wants to lighten up even with serious matters. Reminder---mature adults do not take themselves too seriously.

10. Have a reverence forrepparttar 104762 work you do. It is a privilege to be onrepparttar 104763 platform. And with this comes an awesome responsibility to your audience. Speaking is an art and a skill. Tap in to your creativity, your wholesomeness, your playfulness. Live/speak fromrepparttar 104764 inside out.

Sandra Schrift 13 year speaker bureau owner and now career coach to emerging and veteran public speakers who want to "grow" a profitable speaking business. I also work with business professionals and organizations who want to delivermasterful presentations. Join my free bi-weekly Monday Morning Mindfulness ezine www.schrift.com/monday.htm www.schrift.com


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