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Connect tourists with others who have shared a similar experience using stories, testimonials, discussion groups, post-tour photos/mementos, and group reunions, when appropriate. Outbound operators/tourism resellers/packagers
Potentially a very important audience for many attraction or amenities operators, and smaller inbound operators, though direct Internet sales and promotion are reducing reliance on these distribution channels.
Capture reseller's attention.
Demonstrate products and destinations.
Show products' appeal to target/geographical markets of reseller.
Demonstrate relation of your products to reseller's products or packages, as well as transportation links or facilitating services involved.
Reassure reseller of your professionalism and capability of your staff. Support these claims with testimonials from satisfied tourists.
Present marketing tools, images, and information about your products which will help reseller's to distribute your products. Government and private funders
Usually a secondary audience for tourist organizations, but an important one; particularly for tourism development projects which are dependent upon financial support.
Capture attention of potential funder.
Demonstrate that project meets social, economic, development, and environmental goals of funders and their constituency, or convince them of importance of your goals.
Introduce proposed or existing products.
Demonstrate any necessary input, participation, and approval from important constituencies within tourism host communities; and from suppliers, service providers, and distributors.
Demonstrate competency.
Address target markets of tourism products and demonstrate projected economic viability based on their demand.
List concrete outputs that will be made possible by funders' involvement.
(Seattle, USA; August 2004)
Bryan Wilson is a travel marketing consultant and partner in Leave Home Productions Leave Home Productions (http://www.leave-home.com) provides marketing services and tools to tourism-related businesses and organizations. Our clients benefit from strategies, tools, and creative concepts developed to clarify their needs, make use of their resources, and help them achieve their goals.