And, there's often a kaleidescope effect before a vision emerges. All sorts of information tumbles around in mind, over and over, like clothes in a dryer, until eventually a new and promising pattern reveals itself.

For example, suppose Vice President of Human Resources has just been promoted to Chief Executive Officer, and board made it clear it expects him to put his own, unique stamp on company.

He might retire to his office and spend a lot of time inside trying to think of a new direction. But, it's far more likely he'll reach out, rather than withdraw. He'll talk to staff on front lines as well as managers. He'll read everything relevant he can find in books and magazines.

As that information pours into his mind -- as communication process enriches his imagination and knowledge -- he'll start to envision possibilities. Some will be more promising than others, and he'll talk about them with others in organization. Eventually, some sort of consensus will likely emerge about most promising vision.

Those are just a couple of examples from work of CEOs, but you can see why I'm skeptical about 50% figure: There's not much about a CEO's job that does not involve communication of some kind.

In summary, CEOs may do more than communicate, but almost everything they do will be driven or influenced by communication processes inside and outside organization.

The form you dread filling out, because it involves gathering data from various sources, can be chunked even though it is only one single task. I find best way to start is to fill in easy parts such as your name, dates and other memorized information. If that doesn't inspire me to continue completing other sections, I attach a note to form or in my daily diary indicating next step, or bit of information required for that next step. All while I keep promising myself I can postpone processing session at any time.

The other day my call display showed me a client was calling from his office during mid-afternoon. His question was not an urgent one. Knowing he has orders booked five months ahead, my question was, "What are you doing in your office during your busiest season?" His response was not unusual, "I'm just taking a break from all this paperwork that's been piling up." That is so common it inspired me to write this article for all other small business operators coping with same situation. Next, I must visit my "chunking" table.

Break cycle and join winners who get all important things done!